Senior E-commerce Virtual Assistant

Summary

Join 20four7VA as a Senior E-commerce Virtual Assistant and support a growing online retail business. This part-time role, with potential for full-time transition, requires managing product listings on platforms like Shopify, handling database entries, coordinating with vendors, and performing basic image and video editing. The ideal candidate possesses extensive experience in e-commerce virtual assistance, strong proficiency in relevant software, and excellent communication skills. The position offers competitive rates, weekly payments, paid time off, paid holidays, free training, and a supportive community.

Requirements

• 5+ years of experience as a Virtual Assistant in the e-commerce or retail sector
• Strong working knowledge of Shopify and/or other e-commerce CMS platforms
• Proficiency in Excel or Google Sheets
• Familiarity with basic photo editing tools (Photoshop or equivalent)
• Familiarity with mainstream video editing phone apps
• Excellent written and verbal English communication skills
• Highly professional demeanor and strong work ethic
• Ability to work partially within EST hours

Responsibilities

• Manage product listings on Shopify or similar platforms (e.g., BigCommerce)
• Handle database entry of detailed product information, including specs and descriptions
• Organize and maintain product/vendor data across multiple spreadsheets and platforms
• Coordinate with vendors to collect product data and images
• Review and forward raw product images to the editing team
• Communicate with third-party vendors (e.g., product image editors in India)
• Perform basic image processing tasks (resizing, cropping, cleanup) using Photoshop or similar software
• Perform basic video processing tasks, using a phone app or Youtube video editor
• Post on social media
• Create and manage product-related email lists and communication workflows
• Provide responsive customer and vendor email support
• Use tools like ChatGPT to help with content refinement or product copy if needed

Preferred Qualifications

Experience working with product image workflows and catalog preparation is a big plus

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you