Senior Engineering Manager

Summary

Join Calendly's Platform organization as a Senior Engineering Manager for IAM and Trust & Safety. You will play a crucial role in shaping the platform's security and integrity, leading both Identity & Access Management (IAM) and Trust & Safety initiatives. Responsibilities include people leadership, technical leadership, planning and execution, vision and strategy, operational excellence, cross-functional collaboration, and architectural design. You will mentor and grow a team of engineers, overseeing the evolution of Calendly's architecture. This role requires extensive experience in IAM, Trust & Safety, distributed systems, and people management. Calendly offers a competitive salary and benefits package.

Requirements

• 5+ years experience as a people leader within a platform engineering organization
• Domain expertise with customer-facing Identity & Access Management (IAM) & Trust & Safety
• Specifically authentication, authorization, and security
• Proven experience in Trust & Safety, fraud prevention, abuse mitigation
• Experience navigating complex legal and regulatory landscapes
• Strong technical acumen, with a deep understanding of detection and prevention systems, machine learning applications, and scalable platform solutions
• Deep understanding of distributed systems and cloud computing
• Experience building, operating, and maintaining high-traffic, high-availability platforms and systems
• Excellent problem-solving skills and the ability to analyze complex systems to identify root causes and implement effective mitigations and resolutions
• Demonstrated ability to drive innovation and propose new solutions or improvements that align with organizational goals
• Strong communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders
• Strong collaborative skills and the ability to work effectively within a team, including remote and distributed teams
• Proven leadership capabilities with experience mentoring and guiding engineering teams
• Ability to adapt to new technologies, changing requirements, and evolving organizational needs
• Availability for participation in on-call rotation, ensuring prompt and effective responses to business-critical alerts outside of regular working hours
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

Responsibilities

• Recruit, manage, and mentor a diverse team of IAM and Trust & Safety engineers, fostering a culture of collaboration, accountability, and continuous improvement
• Provide hands-on mentorship, guidance, and decision-making to help engineering teams deliver effective, high-quality solutions
• Own and drive execution on critical initiatives, ensuring timely, high-quality outcomes while promoting incremental delivery and impact
• Define and evolve our IAM capabilities to meet future demands while shaping the Trust & Safety roadmap in alignment with company priorities and emerging threats
• Design and implement scalable systems to detect, prevent, and respond to fraud and abuse, leveraging key metrics to measure effectiveness
• Partner with Product, Design, Engineering, Legal, and Compliance teams to embed Trust & Safety considerations throughout the development lifecycle
• Shape technical strategy and North Star Architecture while guiding the design and implementation of key services and components

Benefits

• Quarterly Corporate Bonus program (or Sales incentive)
• Equity awards
• Competitive benefits