Senior Events Manager

Summary

Join Tenna as a Senior Events Manager to lead the strategy, planning, and execution of diverse customer and internal events. Collaborate with internal teams to create engaging events that connect with customers and sales teams. Ensure all event details, from logistics to vendor coordination, align with Tenna's brand. Leverage proven event management skills, strategic thinking, and creativity to shape exceptional experiences. If you are a proactive, customer-focused professional eager to contribute to Tenna's success, apply now!

Requirements

• 7+ years of experience in event management
• Proven experience in planning and managing corporate and customer engagement events is required
• 2+ years of CRM experience (i.e., HubSpot, Pardot)
• Exceptional Project Management Skills
• Strong experience building relationships with internal stakeholders, departments, external vendors, and a network of resources
• Strong experience with all MS applications (Word, Excel, PowerPoint, etc.)
• Experience building rapport with prospective and existing customers
• Outstanding interpersonal skills with the ability to engage and communicate effectively with individuals at all levels
• Ability to multitask and manage multiple events and projects simultaneously
• Experience and ability to create marketing materials and event reports
• Demonstrated ability to take initiative and collaborate effectively with all levels of management
• Demonstrated flexibility and adaptability
• Ability to manage resources and budgets
• Travel is required (up to 30%) for customer events, marketing/sales trade shows, Tenna meetings at HQ or other locations as needed

Responsibilities

• Leads and manages all customer-facing events, from training seminars to appreciation outings, ensuring flawless execution and a high-impact experience
• Manages and coordinates Sales/Prospecting events in collaboration with the Marketing and Sales teams, handling displays and event setups
• Plans, organizes, and executes internal employee events in coordination with department managers, ensuring engagement and alignment with company objectives
• Oversees all aspects of event logistics, including guest lists, seating arrangements, dining, and event flow
• Works with vendors, venues, and internal teams to ensure smooth event execution, handling all logistical details and providing support for the event's success
• Creates and manages communication and coordination for Customer Training and Appreciation events (both virtual and in-person), ensuring all details, from strategy to logistics, are handled seamlessly
• Secures accommodations, travel arrangements, and room blocks for Tenna customer events
• Communicates effectively with customers, internal teams, and stakeholders, ensuring clarity and alignment throughout the event lifecycle
• Takes a consultative approach to understand event goals, working with stakeholders to customize recommendations and maximize event impact
• Oversees Tenna-branded swag and promotional materials, managing relationships with third-party vendors for production and distribution
• Supports with association and regional events, assisting Sales Representatives as necessary
• Assists in creating content for sales-driven materials, including email sequences, presentations, and collateral
• Contributes actively to event planning meetings, sharing insights and recommendations
• Manages and tracks event budgets, ensuring expenses stay within allocated funds, and generates financial reports
• Creates and analyzes post-event surveys, sharing insights with leadership and identifying areas for improvement

Preferred Qualifications

• Experience in planning and coordinating trade shows and sales-related events is a plus
• Experience with Project Management software is a plus
• Experience with Adobe Programs such as InDesign, Photoshop, and Illustrator

Benefits

• Competitive compensation package offered
• Robust, low-cost benefits are offered
• Benefit coverage begins on the first date of employment
• Paid Time Off and Volunteer Time Off are offered
• Dependent Care offered
• 401k match
• Employee referral bonuses