Senior Executive Assistant

Summary

Join GoFundMe as our next Senior Executive Assistant, providing high-level support to our CEO and playing a pivotal role in optimizing and streamlining operations. You will manage complex calendars, handle logistics, and drive the execution of critical business initiatives. This role requires strong operational expertise, exceptional communication, and project management skills. You will partner with the CEO and Chief of Staff to ensure smooth daily operations and efficient communication. The ideal candidate possesses 8+ years of experience in executive support, event management, and operational excellence, preferably in a technology company. GoFundMe offers competitive benefits, including comprehensive healthcare, generous parental leave, flexible time-off policies, and opportunities for growth and development.

Requirements

• Experience: 8+ years of experience in high-level executive support, event management, project coordination, and operational excellence, preferably in a technology company
• Education: Minimum B.A
• Project Management: Strong ability to execute multifaceted projects with minimal supervision
• Problem-Solving: Strong analytical skills with a strategic mindset to anticipate opportunities and challenges and propose solutions
• Time Management: Ability to juggle multiple priorities, work under pressure, and meet tight deadlines
• Confidentiality & Discretion: High level of professionalism and ability to handle sensitive information with complete discretion
• Technology: Proficiency in Google Workspace and project management tools like ClickUp/Asana
• Communication: Excellent verbal and written communication skills, with the ability to proactively engage with stakeholders at all levels

Responsibilities

• Partner with the CEO to manage day-to-day administrative operations, drive key initiatives, and streamline administrative processes across departments
• Anticipate and prioritize tasks to ensure the CEO's time, attention, and energy are focused on the most important matters. Provide high-level administrative support, including managing complex calendars, scheduling meetings, and coordinating travel arrangements
• Partner with the CEO’s Chief of Staff to ensure optimal organization of key company operating cadences (QBRs, company meetings, board meetings, etc.) and ad hoc working sessions
• Lead or support critical operational projects, ensuring milestones and follow-throughs. Collaborate cross-functionally to drive initiatives forward
• Use strong judgment and problem-solving skills to resolve time-sensitive operational issues with minimal guidance
• Streamline and optimize operational processes to enhance efficiency across the Administrative team
• Ensure timely, clear, and efficient communication for the CEO
• Coordinate with the Workplace, IT, and Security teams to plan and execute company events, off-sites, and team-building initiatives, managing logistics, budgets, and timelines
• Handle sensitive matters with the utmost discretion and confidentiality protecting company and executive interests
• Support with team presentations, reports, and correspondence on behalf of the executives

Preferred Qualifications

Previous experience supporting the CEO and as a Board Liaison

Benefits

• Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits
• Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, and commuting, generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being
• Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow