Senior GTM Systems Manager

Summary

Join Instabase's RevOps team as a Senior GTM Systems Manager and own the revenue technology stack strategy, architecture, and operations across Sales, Marketing, Partnerships, and Customer Success. You will design and maintain a scalable architecture, lead end-to-end projects, drive automation and AI-powered workflows, design and maintain data queries and dashboards, and partner with GTM leadership to improve processes. This role requires 6+ years of experience in Revenue Operations, Business Systems, or GTM Systems within high-growth B2B SaaS. Technical expertise in Salesforce, Marketo, Outreach, FinancialForce, Zendesk, and SQL is essential. You will be a strong communicator, data-centric, and possess a bias for action. Instabase offers flexible PTO, Instabreak Fridays, comprehensive medical, dental, and vision insurance, 401(k) matching, parental leave, fertility benefits, therapy sessions, a wellness stipend, and lunch credits.

Requirements

• Experience : 6 years in Revenue Operations, Business Systems, or GTM Systems roles within high-growth B2B SaaS
• Technical Expertise : Deep hands-on experience with Salesforce (Admin certification preferred), Marketo, Outreach, FinancialForce, Zendesk, and related systems. SQL proficiency is also necessary for the role
• Go-To-Market Knowledge : Strong understanding of sales, marketing, customer success, and partner processes—including product-led growth and usage-based models
• Analytical & Process-Oriented : Proven track record of driving measurable outcomes through systems innovation, process optimisation, and data-driven decision-making.Highly data-centric, with a strong ability to build scalable data workflows and leverage insights from business systems to provide clear, actionable visibility across all GTM functions. Skilled at designing reporting frameworks that surface key metrics and align cross-functional teams around strategic priorities
• Strong Communicator : Ability to translate complex technical details into clear business language for all levels of stakeholders
• Bias for Action : A proactive, hands-on professional who takes initiative to identify gaps, solve problems, and drive meaningful outcomes. Thrives in fast-paced environments by anticipating needs, accelerating execution, and removing blockers before they arise. Known for turning ideas into action and consistently pushing initiatives forward with urgency and ownership

Responsibilities

• Own the GTM Systems Strategy & Roadmap : Design and maintain a scalable architecture across Salesforce, CPQ, Marketo, Outreach, FinancialForce, and other key tools, aligned to Instabase’s product-led growth and enterprise sales motion
• Project Execution & Delivery : Lead end-to-end projects—from design through implementation—collaborating with internal teams and managing external consultants when needed
• Operational Excellence & Automation : Drive automation and AI-powered workflows across the funnel to streamline lead routing, forecasting, opportunity management, and reporting
• Data Foundation & Insights : Design and maintain queries, workflows and dashboards to enable clean, scalable reporting and automation. Ensure systems are synchronised, data is clean and compliant (GDPR), and reporting is reliable for operational and analytical needs
• Process & Efficiency Improvements : Partner with GTM leadership to map processes across the buyer journey, identifying opportunities to enhance efficiency, conversion, and seller productivity
• Vendor & Stakeholder Management : Manage GTM technology vendors, budgets, and contracts while serving as a strategic advisor to cross-functional stakeholders

Benefits

• Flexible PTO : Because life is better when you actually live it!
• Instabreak Fridays : Enjoy 6 company-wide Friday breaks scheduled throughout the year, giving you long weekends to relax and recharge!
• Comprehensive Coverage : Top-notch medical, dental, and vision insurance
• 401(k) with Matching : We’ve got your back for a secure future
• Parental Leave & Fertility Benefits : Supporting you in growing your family, your way
• Therapy Sessions Covered : Mental health matters— 10 free sessions through Samata Health
• Wellness Stipend : For gym memberships, fitness tech, or whatever keeps you thriving
• Lunch on Us : Enjoy a lunch credit when you're in the office