Senior HR Associate

Summary

Join G-P's Dream Team as a Senior HR Associate and support professionals engaged on behalf of customers in the UK & Ireland. You will play a key role in delivering exceptional customer service and contributing to G-P's objectives. Responsibilities include onboarding new hires, managing payroll providers and benefits brokers, advising customers on HR matters, and ensuring regulatory compliance. This role requires strong HR knowledge, experience in the UK & Ireland, and excellent communication skills. G-P offers a competitive compensation and benefits package, along with the opportunity to make a positive impact on a global scale. The company values flexibility, autonomy, and employee growth. This is a chance to expand your skills and contribute to a dynamic, fast-growing organization.

Requirements

• BS/BA Degree or higher in Human Resources, International Business, Accounting, Law, or other depending on experience
• 1-3 years of previous Human Resources Specialist/Generalist experience in (UK & Ireland), additional country knowledge welcomed
• Solid working knowledge and familiarity with HR concepts, practices, procedures, and employment laws in (UK & Ireland)
• Maintain in-depth knowledge of legal requirements related to in-country management of employees on behalf of our customers: reducing legal risks, and ensuring regulatory compliance
• Must have proven history of ability to multi-task in a fast-paced environment
• Ability to prioritize and self-motivate while working independently and in a team environment
• Requires someone who is resourceful and unafraid to step into unknown territory and “figure things out” while understanding the complexities and adhering to compliance
• Willingness to work flexible hours across time zones, as required for international business
• Technical fluency: Ability to navigate multiple computer systems, applications, and tools
• Global interaction and excellent communication skills, both written and spoken
• Experience with Google Sheet, Google Docs, Google Slides, Outlook and SharePoint
• Customer Service oriented, highly professional and a great attitude
• Ability to pay meticulous attention to detail, yet also see “the big picture”
• Creative thinking to solve problems
• Highly reliable and organized
• Committed to great work
• Great professional work references

Responsibilities

• Support the onboarding of new hires, including payroll setup and benefit enrollments as required
• Use best practices and knowledge of internal or external business issues to improve products or services
• Solve problems; take a new perspective on developing solutions
• Work independently, receive minimal guidance
• Have knowledge of best practices and how own area integrates with others
• Act as a resource for others
• Maintaining meticulous customer records in our online portal
• Provide subject matter expert support to our customers through contract negotiations = and delivering an exceptional experience while onboarding employees in various countries
• Managing local payroll providers, benefits brokers and other partners
• Responding to customer queries and advising on benefits, international payroll, expense reporting, and other HR matters that invariably arise for customers hiring internationally
• Supporting with terminations and visa applications, to the extent needed
• Serve as our regional expert for all human resources functions
• Advise customers on market norm benefits
• Manage customer relationships in conjunction with members of the customer services team
• Handle ongoing matters with existing customers by pulling in appropriate members of the team to resolve customer queries
• Work with the customer and operations teams to identify and manage service improvement activities
• Creative thinking, and the ability to negotiate win-win-win solutions for our customers, our team members who work for our customers, and our company

Benefits

• Competitive compensation and benefits package
• Flexibility and autonomy
• Personal growth and career development
• Recognition for a job well done