Senior Human Resources Program Manager

Summary

Join Seamless.AI as a Senior Human Resources Program Manager and play a key role in both HR and Talent Acquisition. This hybrid position requires a strategic and operationally-minded leader who excels in managing people, processes, and technology. You will design, launch, and manage scalable HR programs to enhance employee experience, optimize recruiting operations, and support business growth. Responsibilities include leading onboarding initiatives, managing employee feedback, developing communication strategies, streamlining hiring workflows, and optimizing recruiting tools. You will also lead cross-functional projects, collaborate with stakeholders, analyze data and metrics, and support benefits programs. This role demands strong project management, change leadership, and communication skills, along with a deep understanding of HR best practices and recruiting operations.

Requirements

• Proven success in HR or Talent Acquisition program management roles, ideally in fast-paced, high-growth environments
• Strong project management and change leadership skills, with the ability to juggle multiple priorities and stakeholders
• Deep understanding of HR best practices, employee experience strategy, and recruiting operations
• Proficiency with HRIS, ATS platforms (e.g., Greenhouse, Lever, etc.), and data analytics tools
• Exceptional communication, collaboration, and problem-solving skills
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 3+ years of experience in HR program management, project management, or a similar role
• Strong understanding of HR functions, policies, and compliance requirements
• Proven ability to lead cross-functional teams and manage complex projects
• Excellent communication, problem-solving, and analytical skills
• Proficiency in HRIS, project management tools, and Microsoft Office Suite

Responsibilities

• Design, launch, and manage scalable HR programs that drive employee engagement, performance, and organizational effectiveness
• Lead onboarding initiatives to ensure new hires are integrated with purpose and aligned with Seamless.AI’s mission, vision, and values
• Build and manage programs that support career development, internal mobility, recognition, and employee satisfaction
• Oversee employee feedback and engagement surveys; analyze results and partner with HR leaders to take action on key insights
• Develop and execute internal communication strategies to increase awareness, adoption, and success of HR programs
• Partner with Recruiting leadership to identify process improvements using applicant tracking system (ATS) data and performance metrics
• Lead initiatives to streamline hiring workflows, reduce time-to-fill, and improve recruiter productivity and candidate experience
• Own the optimization and administration of recruiting tools, systems, and training programs
• Collaborate cross-functionally to drive projects related to employer branding, recruitment marketing, talent analytics, and content development
• Promote best-in-class recruiting practices and training for hiring managers, ensuring consistency and excellence in execution
• Lead complex cross-functional projects from planning to execution across both HR and Talent Acquisition domains
• Create and implement change management strategies that support adoption and long-term impact of new programs, systems, and processes
• Develop and deliver communication plans that keep stakeholders informed and engaged throughout all project stages
• Act as a strategic partner to HR business partners, recruiting leads, department heads, and executive stakeholders
• Facilitate training sessions, workshops, and presentations to support program rollout and success
• Serve as a subject matter expert on HR and recruiting policies, programs, tools, and compliance practices
• Track and report on key HR metrics to measure the effectiveness of HR programs
• Conduct employee engagement surveys to assess workplace satisfaction and identify trends in retention
• Leverage data insights to inform decision-making and continuously improve programs
• Present findings and recommendations to senior leadership
• Support and manage key benefit programs, including employee education, plan inquiries, and open enrollment activities
• Develop and maintain standardized procedures to ensure consistency and compliance across benefits processes
• Create and deliver communication materials to improve employee understanding and engagement with the company’s benefits offerings
• Collaborate with HR and leadership to evaluate benefit effectiveness and identify opportunities for improvement