Senior Program Manager

Summary

Join Probably Genetic, a company revolutionizing healthcare for patients with severe, complex diseases, as a Senior Program Manager. You will lead cross-functional teams, build strategic client partnerships, champion patient-centered scientific excellence, design scalable operations, and drive business impact through data-driven insights. This role requires expertise in project management, scientific communication, data analysis, and patient engagement. The ideal candidate possesses a patient-centric mindset, strong communication skills, data fluency, and relationship-building abilities. Probably Genetic offers competitive salaries, comprehensive benefits, and meaningful equity. The company fosters a supportive and inclusive work environment.

Requirements

• Patient-centric mindset with demonstrated ability to manage complex projects and navigate challenging organizational dynamics
• Scientific communication skills that distill complex genetic and medical topics while maintaining strong business intuition with both internal and external stakeholders of all levels
• Data fluency with ability to quickly analyze complex datasets and translate findings into clear, actionable insights for stakeholders
• Patient engagement expertise with authentic ability to connect with individuals facing daily health challenges and symptoms
• Project management mastery including organized approach, clear decision-making capabilities, and appropriate escalation protocols leveraging sound project management fundamentals and advanced program management methodologies
• Relationship building strength to develop and deepen connections with diverse individuals and organizations
• Startup agility with a resourceful, results-driven approach to problem-solving and execution
• A good person. We work with some of the most marginalized populations on the planet and empathy is key
• Patient-focused and motivated to have a lasting, positive impact on humanity
• Comfortable in a fast-paced, often ambiguous environment with rapid change
• Action-oriented and excited to build a company from the ground up

Responsibilities

• Lead Cross-Functional Program Delivery: Drive end-to-end program delivery from research through completion, serving as the central coordinator across ML, growth, business development, and operations teams
• Manage complex timelines, dependencies, and cross-functional resources to deliver exceptional outcomes for biotech and pharmaceutical clients
• Build Strategic Client Partnerships: Act as the primary client liaison, facilitating seamless execution and translating complex scientific needs into actionable internal plans
• Maintain the highest standards of professionalism while representing company values
• Champion Patient-Centered Scientific Excellence : Leverage deep disease area expertise to inform program strategy and delivery
• Collaborate with patient advocacy groups, researchers, and key opinion leaders to amplify patient voices and drive meaningful outcomes
• Design Scalable Operations & Quality Systems : Design scalable processes that balance automation efficiency with scientific rigor
• Develop SOPs, risk mitigation frameworks, and quality control systems that ensure consistent, high-caliber deliverables
• Drive Business Impact Through Data-Driven Insights : Partner with business development to translate contracts into executable scientific programs
• Provide data-driven insights on program outcomes to optimize future offerings and demonstrate ROI to stakeholders
• Partner with CEO on key special projects that propel the business towards the next phase of growth

Preferred Qualifications

• Rare disease landscape across the diverse conditions our clients focus on
• Genomics foundations including genetic variants and unique disease characteristics
• Biopharma industry dynamics and unmet needs for drug developers, especially in rare disease research

Benefits

• Generous Flexible Time off policy, that we actually use
• Parental Leave Benefits (12 weeks for both birthing and non-birthing)
• Hybrid, flexible work with high-trust and autonomy
• A bright, inviting, pet-friendly office in Downtown SF near transit
• A “work from anywhere” policy, up to 4 weeks a year
• Regular team retreats in exciting destinations
• Health Benefits including medical, dental, vision, therapy, FSA, and 401k