Senior IT Systems Engineer

Summary

Join GFiber, an Alphabet company, as a Senior IT Systems Engineer in the IT Corp team. You will play a crucial role in ensuring smooth operations and comprehensive support for cross-functional teams. This position involves automating processes, leveraging technical expertise, and implementing IT solutions across the expanding organization. You will foster relationships with cross-functional teams, diagnose and troubleshoot network and software issues, resolve complex technical challenges, and proactively identify opportunities for IT solutions. This role requires a Bachelor's degree in Computer Science, Information Technology, or a related field, along with 5 years of experience as a Systems Engineer or Administrator in a Corporate IT environment.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent practical experience
• 5 years of experience as a Systems Engineer or Administrator in a Corporate IT environment
• Experience managing Windows 11 workstation with Microsoft Intune
• Experience configuring Microsoft Entra ID or Okta

Responsibilities

• Foster strong relationships with cross-functional teams to deeply understand their business processes and IT needs
• Diagnose and troubleshoot network and software issues promptly, ensuring minimal disruption to operations
• Resolve complex hardware, software, and networking challenges efficiently to maintain high availability
• Proactively identify opportunities for IT solutions that streamline operations and enhance productivity
• Collaborate with stakeholders to implement scalable IT systems and infrastructure solutions

Preferred Qualifications

• Experience in managing operating systems. (e.g., Windows, ChromeOS, MacOS)
• Experience with device management solutions. (e.g., Kandji, Intune, Workspace)
• Experience managing identity management solutions. (e.g., Okta, Entra ID)
• Experience deploying and managing office networks. (e.g., LAN, Wireless)
• Experience with video conferencing, security camera systems, and AV equipment
• Experience with any scripting language (i.e. Python or PowerShell)
• Ability to use written and verbal communication to explain fixes and ideas to technical and non-technical audiences

Benefits

• The US base salary range for this full-time position is between $136,000- $198,000 + bonus + cash award + benefits
• As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process