Senior Learning And Development Specialist

Summary

Join KPA, a leading provider of Workforce Compliance software and consulting services, as a Senior Learning & Development Specialist. You will design, implement, and manage comprehensive learning and development programs for Go-To-Market (GTM) teams. This role demands a self-motivated individual capable of independent and collaborative work to enhance the professional development of GTM teams. You will leverage various learning methodologies, conduct skills assessments, and partner with subject matter experts. The position requires a proven track record in designing and delivering effective training programs and strong analytical and communication skills. KPA offers a competitive salary and benefits package, including a hybrid remote-first work model.

Requirements

• Bachelor's degree in Education, Business, or related field; Master's degree preferred
• 5+ years of experience in learning and development, preferably in a sales or GTM environment
• Proven track record of designing and delivering effective training programs
• Strong understanding of adult learning principles and instructional design methodologies
• Excellent presentation and facilitation skills
• Proficiency in e-learning authoring tools and learning management systems
• Strong analytical skills with the ability to interpret data and derive actionable insights
• Exceptional communication and interpersonal skills
• Experience with project management and the ability to manage multiple initiatives simultaneously

Responsibilities

• Architect and implement comprehensive, continuous training programs to enhance GTM teams' proficiency in sales techniques and industry trends
• Utilize diverse learning methodologies to cater to various learning styles, including interactive workshops, e-learning modules, and microlearning content
• Conduct regular skills assessments through surveys, performance data analysis, and manager feedback to identify knowledge gaps within GTM teams
• Develop and execute targeted training initiatives to address identified skill deficiencies, ensuring alignment with organizational goals
• Partner with subject matter experts across departments to create and update training content, ensuring accuracy and relevance
• Establish a feedback loop with trainees and their managers to continuously refine and improve training materials
• Create comprehensive playbooks and training materials focused on sales methodologies, soft skills, and general product knowledge
• Develop interactive and engaging content using various multimedia formats, such as e-learning modules, video tutorials, and interactive quizzes
• Design and implement onboarding programs for new GTM team members
• Work closely with product marketing to understand key product features, benefits, and positioning
• Translate complex product information into easily digestible training content for GTM teams
• Regularly meet with product marketing to stay updated on product changes and market trends
• Establish a systematic review process to ensure all training materials remain current and accurate
• Implement a version control system for all enablement materials
• Collect feedback from GTM teams to continuously improve training content
• Transform Product Marketing's content into comprehensive, structured learning curriculums
• Create diverse, engaging training materials and modules based on Product Marketing's content
• Establish ongoing training programs to ensure GTM teams stay current with product updates and market changes
• Implement a multi-faceted approach to training delivery: Instructor led sessions; Virtual workshops; Self-paced e-learning modules
• Continuously improve and update established onboarding materials and training
• Routinely review/ enhance onboarding program that accelerates time-to-productivity for new hires
• Incorporate feedback from new employees and managers to refine the onboarding process
• Develop and monitor metrics to measure the impact of enablement initiatives and GTM team performance
• Create dashboards and reports to track key performance indicators (KPIs) and return on investment (ROI) of training programs
• Analyze data to identify trends, areas for improvement, and best practices
• Determine and disseminate the strategies and tactics employed by top-performing sellers
• Conduct interviews and analyze performance data to identify successful behaviors and techniques
• Create case studies and best practice guides to share across the organization
• Enhance product knowledge and technical expertise to ensure solution consultants can effectively design and present customized solutions
• Foster a deep understanding of client industries, pain points, and emerging trends to enable consultants to conduct thorough needs assessments and propose targeted solutions
• Implement continuous learning programs to keep pre-sales professionals updated on the latest industry developments, competitor offerings, and emerging technologies
• Train solution consultants to translate complex technical concepts into clear, concise language for non-technical audiences, including clients and internal stakeholders
• Develop skills in creating compelling demos, proof-of-concept presentations, and technical proposals that effectively showcase product value and address specific client needs
• Enhance consultants' abilities to conduct discovery workshops, ask probing questions, and actively listen to gather deeper technical requirements from clients
• Provide training on creating personalized and interactive demo environments that allow prospects to experience the product with their own data
• Develop skills in solution mapping to highlight how the product addresses specific customer pain points rather than focusing solely on features
• Implement best practices for running effective proof of concepts (POCs) or pilot projects, enabling customers to test the product in their environment and validate its usefulness

Preferred Qualifications

• Familiarity with MEDDPICC and GTM strategies
• Experience with performance consulting and change management
• Knowledge of data visualization tools and techniques
• RFP management experience

Benefits

• Annual Base Salary Range of 110k-120k
• Annual Bonus Opportunity of 10%
• Medical, Dental, Vision
• Flexible Spending Accounts
• PTO
• Paid and Floating Holidays
• 401k with Company match and immediate vesting
• Company-funded Life Insurance
• Employee Assistance Programs
• Mental Health Benefits
• Pet Insurance
• Hybrid, remote-first work model