Sales Development Specialist

Summary

Join SupportYourApp, a leading Support-as-a-Service company, as a Sales Development Specialist. You will generate and qualify leads, develop outbound strategies, build relationships with key decision-makers, and nurture existing leads. Success in this role requires excellent communication and negotiation skills, 1+ years of B2B sales experience in IT, CRM familiarity, and strong lead generation skills. You will collaborate with the Growth Team and other departments to optimize sales efforts and achieve individual targets. The company offers a fully remote work option, competitive compensation in USD, good referral bonuses, paid training, and a supportive work environment.

Requirements

• Fluent English (C1-C2 both in writing and speaking)
• Excellent communication and negotiation skills
• 1+ years of experience in sales development, leadgen or related roles in a B2B environment, ideally within the IT industry
• Familiarity with CRM systems (HubSpot) and prospecting tools
• Experience in building outbound and lead generation strategies to engage leads into the overall sales pipeline
• Inbound lead qualification skills to respond to inbound inquiries and qualify them based on predefined criteria
• Discipline and great time management skills
• Stress resistance and ability to communicate assertively, handle feedback and work on improvement
• Ability to perceive, use, understand, manage, and handle emotions in different situations
• Ability to work independently and as part of a team in a fast-paced environment
• Fast learning skills, adaptability to new environments and flexibility to quickly grasp new concepts
• Out of the box thinking with desire to explore creative ideas with a proactive approach

Responsibilities

• Generate new leads through multiple channels
• Qualify inbound leads based on predefined criteria and do the first communication touchpoint
• Create, develop and implement outbound strategies
• Build relationships with key decision-makers at target companies to grow opportunities in the sales pipeline
• Nurture existing leads: build and maintain relationships with prospects through consistent communication
• Ensure smooth handoff and communication with the Growth Team on qualified leads
• Keep records in the CRM system accurate and up-to-date
• Collaborate with senior staff members in order to develop sales opportunities (communication with clients, agreement preparation, update deals in CRM, etc.)
• Coordinate with other team members and departments to optimize the sales effort (e.g. research tasks)
• Achieve and exceed individual targets and KPIs, such the number of qualified leads, conversion rates and appointments set
• Attend regular team meetings, discussions, brainstorms

Benefits

• Business hours
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development