Senior Training And Development Specialist

Summary

Join The Richards Group's Personal Lines Division as a Senior Training and Development Specialist! Lead training and development programs for new hires and service team members, maximizing team potential and client service quality. The ideal candidate possesses strong instructional design skills and experience in developing and analyzing training metrics. This primarily remote position requires travel within the service area for in-person training and team building. A minimum of three to five years of relevant experience is required, along with an active Property & Casualty License within 90 days of hire. The salary range is $70,000-$90,000 annually, plus a $1,000 signing bonus. The Richards Group offers a supportive culture with various benefits and opportunities for professional and personal development.

Requirements

• Possess a solid grasp of instructional design principles and their practical application
• Have three-to-five years training, development and facilitation experience including preparing training materials in a variety of instructional formats
• Obtain an active Property & Casualty License within the first 90 days of hire and maintain it

Responsibilities

• Lead the training, development and coaching program for new hires and service team members
• Maximize team potential, client service quality, and operational efficiency
• Ensure compliance
• Develop and analyze metrics to assess training effectiveness and impact
• Deliver in-person training, collaboration and team building within the service area

Preferred Qualifications

• Experience working within the Property & Casualty Insurance Industry
• Fluency with application management systems, specifically AMS360

Benefits

• $70,000 - $90,000 annual salary
• $1,000 signing bonus
• Remote and Hybrid Flexibility
• Social Connections (various team events)
• Benefits and Wellbeing (holistic approach encompassing social, financial, physical, and emotional well-being)
• Professional and Personal Development opportunities