Senior Localization Program Manager

Summary

Join Spring Health, a leading mental healthcare provider, as a Localization Manager to support global expansion. This full-time, fully remote position involves crafting and executing the localization strategy, driving process creation across teams, managing vendor relationships, and coordinating linguistic assets. Success will be measured by roadmap delivery, cost and time reduction in localization, and building the 2026 strategy. The role requires experience in localization or cross-functional program management, including managing linguistic assets and budget management. Spring Health offers a competitive salary, stock options, and a comprehensive benefits package.

Requirements

• Previous experience in Localization, or cross functional program management
• Experience managing TMs, glossaries, and style guides across vendors
• Strong interest in operational strategy & playbook creation, and automating and scaling processes
• Experience in budget management and prioritization
• Highly organized and detail oriented
• Ability to work in a cross functional and fast paced environment

Responsibilities

• Further craft & execute Spring Health’s localization strategy focusing on quality, cost, and speed to market
• Drive process creation across core cross functional teams (e.g. marketing, product, clinical, etc) to deliver world class localized products to support our members globally
• Own playbooks & budgets across localization, and enablement of processes across the organization
• Build & manage vendor relationships to continue to innovate and find efficiencies within processes
• Coordinating the creation and maintenance of all linguistic assets (TMs, glossaries, style guides, reference materials)
• Track timelines and projects, owning all escalations and risk management around localization
• Execute 100% of 2025 localization roadmap delivery & playbook
• Reduce time and cost of localization of materials
• Build & deliver 2026 localization strategy & roadmap
• Reduce customer escalations related to localization

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts
• HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub ,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes