Accurate Background is hiring a
Senior Manager

Summary

Join our team as Sr. Manager, Business Applications and lead the development and execution of business application strategies, manage global support for business applications, and lead a global team of application developers and administrators.

Requirements

• 15+ years of experience in technology
• Strong experience with Salesforce Sales & Service Cloud
• Experience operating in a global environment
• Knowledge of Workday and HR applications
• General knowledge of SaaS business applications that increase worker productivity
• Solid problem solving, conflict resolution and negotiation skills
• Critical thinking skills
• Strong teamwork and collaboration skills
• Ability to thrive in a role that is constantly changing to meet evolving demands
• Self-leader able to lead others and embrace unpredictable circumstances
• Detail oriented, with strong written and verbal communication

Responsibilities

• Ensure the right technology and application stack is being deployed for the right business need
• Assist in the development of our application roadmap and oversee its execution
• Collaborate with executive leadership to align software application plan with business goals and objectives
• Keep abreast and updated on industry trends and emerging technologies to ensure that our application footprint remains cutting-edge, scalable and stable
• Identify opportunities for efficiency and cost savings
• Establish process standards and metric targets
• Collaborate with cross-functional teams to define requirements for new projects and initiatives
• Ensure projects and feature requests are delivered on time and successfully delivering on business outcomes
• Develop and implement best practices, standards and procedures
• Ensure adherence to security standards
• Meet department OKR’s and metric targets
• Establish and maintain service level objectives (SLOs) and key performance indicators (KPIs) for key applications
• Manage global support for business applications
• Responsible for working with technical operations on application deployment
• Manage relationships with infrastructure vendors, ensuring timely delivery and quality of services
• Evaluate vendor proposals, negotiate contracts and manage vendor performance
• Lead and manage a global team of application developers and administrators
• Foster a culture of collaboration, innovation, and continuous learning within the team
• Define team goals, set performance expectations and conduct regular performance evaluations
• Communicate effectively with leadership and provide regular updates on business application initiatives, challenges and accomplishments

Benefits

• Annual base salary ranging from $117,700 - $176,650 a year
• Performance-based bonus, commission, or other variable pay plan
• Full range of benefits including medical, dental, and 401k