Senior Manager

Summary

Join Blue Bottle Coffee's Digital Product Development team as a Senior Manager, Digital Engineering Team, overseeing the Digital Software Engineering Pod. Lead a team of frontend and backend engineers in creating exceptional digital experiences for e-commerce and mobile applications. This remote position requires leadership in mobile app coding, technical expertise, people management, and business acumen to drive digital transformation. The role offers a clear path to Director-level responsibilities for high-performing candidates. You will be responsible for building and mentoring a high-performing team, fostering a culture of excellence, and ensuring adherence to engineering best practices. This position requires strong leadership, technical expertise, and collaborative communication skills.

Requirements

• A Leader of Others: A leader whose mindset is growing and scaling the software engineering team and delivering quality products for our guests globally
• An Independent Problem Solver: Your ability to independently navigate complex problems and make critical decisions sets you apart
• A Project Leader: You are seen as a leader who can take an ownership role on projects, demonstrating a comprehensive understanding of the software development lifecycle
• A Mentor: You consistently exhibit strong qualities of mentorship and leadership, contributing to the professional growth of junior team members
• A Skilled Technician: Your technical expertise makes you a go-to team member for complex technical challenges and strategic decisions
• A Collaborative Communicator: Your effective communication skills are essential in collaborating across departments and aligning technical efforts with broader business objectives
• An Innovator: You are known for your initiative in introducing new ideas and innovations, constantly seeking to improve processes and outcomes
• A Strategic Contributor: You play a significant role in shaping the organization's technical direction, staying abreast of industry trends, and contributing to long-term technical strategies
• Advanced Independence and Decision-Making Skills: A high level of independence in making critical decisions related to software architecture, design, and implementation, with a keen understanding of various SDLC models like Agile or Scrum
• Strong Project Ownership Capabilities: Comprehensive ownership of projects, demonstrating proficiency in overseeing all stages of the SDLC; You ensure projects are on schedule, within scope, and adhere to the highest quality standards, including robust coding practices and systematic code review, and your experience with automated testing practices and TDD ensures efficient and reliable software delivery
• Mentorship and Leadership Acumen: An ability to mentor junior team members effectively, imparting knowledge and skills in software development and project management tools such as Jira or Shortcut
• Complex Problem-Solving Skills: Proficiency in analyzing and solving complex technical issues with a focus on implementing secure and performance-optimized solutions
• Deep Technical Expertise and System Architecture Insight: Contribute to coding standards with a solid understanding of system architecture and have familiarity with design patterns and principles of scalable systems
• High-Level Collaborative Spirit: A knack for collaborating across departments, leveraging your technical expertise to align technical solutions with business goals, and facilitating effective communication in a cross-functional team environment
• 5+ years of progressive software engineering leadership experience, including team management
• Proven track record of successfully delivering complex digital products at scale
• Strong understanding of modern web and mobile development technologies, including Web applications like JavaScript, React.js, Next.js, and mobile applications like Flutter SDK, Flutter navigation, Dart, database knowledge, Mobile UI/UX, CI/CD, etc
• Experience with Agile methodologies and product development lifecycle
• Excellent communication and interpersonal skills
• Strategic thinking with the ability to balance technical excellence and business outcomes
• Bachelor's degree in Computer Science or related field (or equivalent experience)

Responsibilities

• Build and mentor a high-performing software engineering team through effective hiring, coaching, and performance management
• Foster a culture of technical excellence, continuous learning, and innovation
• Develop career growth goals for team members and help them achieve their professional goals
• Lead by example in maintaining engineering best practices and quality standards
• Manage resource allocation across multiple projects and priorities
• Influence product strategy and company direction with expert knowledge of innovative solutions to drive and meet growth targets
• Oversee the development of frontend and backend solutions that deliver exceptional customer experiences
• Directly contribute to the development of client-side code for our mobile app using the Flutter/Dart framework
• Ensure adherence to engineering best practices, design guidelines, accessibility standards, and security protocols
• Stay current with technology trends and evaluate their potential application to our business
• Participate in coding, code reviews, and architecture discussions as needed
• Guide the team in adopting modern development practices and tools
• Grow and provide SME level leadership while leading technical development for a mobile development team
• Own and lead the delivery of major components and platform needs in partnership with Senior Engineers and Architects
• Consistently share best practices and improve processes within and across sprint teams
• Identify technical obstacles early and work closely with the team to find creative solutions
• Work closely with Product, UX/UI, QA, and Enterprise Software Engineering teams to deliver integrated solutions
• Translate business requirements into technical specifications and deliverables
• Communicate technical concepts effectively to non-technical stakeholders
• Build strong relationships across departments to ensure alignment on priorities and expectations
• Represent the engineering perspective in strategic business discussions

Benefits

• Comprehensive health, dental, and vision coverage for eligible employees starting on your first day
• 401(k) plan
• Paid time off & paid volunteer hours
• 50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise
• Flexible spending account
• Employee Assistance Program