Senior Manager, Facilities Management

Summary

Join Zipline as an exceptional Facilities and Workplace Manager to oversee the operational integrity and efficiency of our offices and operational facilities across five countries (Ghana, Rwanda, Nigeria, Côte d'Ivoire, and Kenya). This critical role ensures efficient and safe operations while fostering a world-class working environment. You will leverage your expertise in facility coordination, maintenance, mechanical engineering, and team leadership to enhance operational performance and cost effectiveness. Expected travel is 30%. The ideal candidate will manage key asset maintenance, drive workplace safety, lead functional development, administer documentation and reporting, and coordinate stakeholder engagement across multiple locations.

Requirements

• Possess a Mechanical, Electrical, Civil or Industrial Engineering degree
• Have a minimum of 2 years of experience in facilities management or a related field, preferably at a manufacturing plant, commercial property or public utility
• Demonstrate strong proficiency in facilities operations, maintenance and asset management, energy optimization, construction and permitting
• Demonstrate the ability to optimize facility performance and drive operational efficiency in a multi-country setting
• Possess exceptional leadership skills with the ability to manage remote teams effectively, ensuring performance excellence while fostering a culture of accountability and continuous improvement
• Have superior written and verbal communication skills with a proven ability to engage and influence stakeholders at all levels, both remotely and in-person
• Possess expertise in general data analysis, thermodynamics, capacity planning and engineering drawing interpretation
• Have a valid driver’s license with the ability to drive a manual vehicle
• Possess a passport

Responsibilities

• Develop best practices for the team to track and maintain key moveable and immovable assets, ensuring correct use, maintenance, repair and spare parts across 14 individual locations
• Ensure that all facilities adhere to both local and organizational safety standards by supervising the development and execution of comprehensive safety protocols
• Regularly monitor safety performance and implement corrective actions as needed to maintain a secure working environment
• Build and cultivate a highly skilled, resource-efficient facilities team by driving training, skill-building initiatives, and continuous professional development
• Promote operational excellence and the efficient use of resources, contributing to the long-term success and scalability of Zipline’s operations
• Oversee facility-related documentation and records, ensuring that all necessary communications, reports, and action items are managed accurately and promptly
• Maintain an organized filing system for all facility-related documents and support the coordination of virtual meetings and appointments
• Facilitate high-level coordination and communication between cross-functional teams, stakeholders, and senior leadership
• Organize and lead meetings with internal and external parties to align priorities and ensure that all facility operations meet Zipline’s strategic objectives