Remote Senior Manager - Product Optimization

Summary

The job description is for a Senior Manager - Product Optimization role at Teramind, a global company specializing in Insider Risk Management and User Behavior Analytics. The role involves optimizing the efficiency, usability, and profitability of product offerings, analyzing performance metrics, identifying areas for improvement, and implementing strategies to improve user experience, conversion rates, and overall product success.

Requirements

• Proven experience (5+ years) in product management, optimization, or related roles within a technology-driven environment. Experience in SaaS or digital products is preferred
• Experience with wireframing and familiarity with UX concepts
• Experience in product data analysis and converting that data to business strategy
• Strong verbal and written communication skills with experience engaging and influencing various levels of leadership
• Excellent project management skills with the ability to prioritize and manage multiple initiatives simultaneously

Responsibilities

• Partner with a world class team to design, deliver, and sustain new user pathways throughout our platform
• Understand upstream and downstream client and prospect needs to influence a value driven roadmap
• Develop and implement strategies to improve conversion rates throughout the user journey, from acquisition channels to onboarding and retention. Optimize funnel performance through targeted initiatives
• Conduct usability studies, gather feedback, and implement improvements to drive user satisfaction and retention
• Define KPIs for the platform to measure and track the success of your initiatives
• Develop an end-to-end understanding of the product and how the platform fits into the holistic Teramind experience
• Work closely with engineering leadership to understand the technical tradeoffs and how they will impact the client experience you are looking to deliver

Benefits

• High-quality health benefits
• Retirement Plan with employer match
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Professional development budget