Senior Manager, Revenue Strategy & Operations

Summary

Join Dandy's growing team as a Post-Sales Strategy and Operations Manager! You'll play a critical role in building and executing a world-class strategy and operations function for our expanding post-sales team. This position involves leading strategic initiatives to impact revenue growth and customer retention, collaborating with leadership to optimize business processes, and analyzing data to identify trends and opportunities. You will work cross-functionally to improve efficiency and productivity, manage compensation plans, and maintain key performance reports. The ideal candidate possesses 7+ years of experience in a relevant field, strong analytical skills, and a proven ability to manage multiple projects simultaneously. Dandy offers a comprehensive benefits package.

Requirements

• 7+ years experience in Revenue Operations, Post-Sales Operations, or relevant general business operations
• Strong time management and organizational skills along with an ability to think strategically
• Comfort with Excel and Data analysis
• Demonstrated ability to establish and manage project priorities and timelines to achieve results
• Attention to detail is crucial
• Comfort with ambiguity and high attention to detail
• Ability to adjust to changing priorities and handle multiple projects at once

Responsibilities

• Identify and lead strategic initiatives to directly impact revenue growth and customer retention
• Collaborate with Revenue Operations leadership to develop and implement best in class business processes to drive efficiency and optimization
• Work cross-functionally to identify potential revenue leakage risks and implement scalable and impactful solutions
• Analyze data to identify trends, risks, and opportunities for improvement of growth and retention metrics
• Work with Business Systems to align and optimize tech stack and process to drive results and improved user experience
• Lead weekly revenue health meetings with commercial leadership to guide team strategic decision making
• Develop, manage, and process variable compensation plans for Account Management teams to drive optimal performance
• Maintain and analyze key reports on Account Management and commercial team performance
• Own account assignment across Account Management team and maintain Salesforce database alignment for optimal efficiency and scalability
• Oversee ad hoc data and reporting requests related to account management
• Report on regular progress/status to key stakeholders

Preferred Qualifications

• Bachelor’s degree
• Experience in high growth startups
• Familiarity with Looker
• Experience with Salesforce

Benefits

• Healthcare
• Dental
• Parental planning
• Mental health benefits
• A 401(k) plan
• Paid time off