Senior Manager, Sales Compensation

Summary

Join Thumbtack's Growth Operations team as a Sr. Manager, Sales Compensation, leading compensation strategy, design, and administration for all go-to-market teams. You will manage a team, develop and implement compensation plans, build sales payback models, and manage the sales crediting and commissions process. This role requires strong analytical skills, experience with sales compensation, and proficiency in various software tools. The position offers a virtual-first working model, various benefits, and the opportunity to make an impact in a growing company. The ideal candidate will have 5+ years of experience supporting sales teams in compensation plan creation and 3+ years managing direct reports. A BA/BS degree in a relevant field is required.

Requirements

• 5+ years experience supporting sales teams in creating, designing, and operationalizing sales compensation plans
• 3+ Years managing direct reports
• BA/BS degree -- preferably in accounting, finance, or business-related field
• Strong knowledge of sales processes, segmentation, sales staff sizing, sales analysis, and reporting
• Proficiency using SQL, Incentive Comp Management software (ICM), Business Intelligence tools such as Tableau Software, and Google-suite
• Strong experience with Salesforce CRM managing projects and workflows
• Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
• Strong communicator with experience working across multiple levels of leadership
• Proven track record of delivering multiple projects, attention to detail and timelines

Responsibilities

• Manage a team of several direct reports on and off-shore, lead personal development efforts and build a positive team culture
• Develop and implement compensation plans that attract and retain great talent, drive the right behaviors, and align to the company’s strategic objectives
• Build Sales payback models and cost per sale analysis
• Manage the end-to-end sales crediting and commissions processing process to ensure accurate payments and internal compliance
• Support the financial accrual process for monthly commission estimates
• Work with key business partners to implement processes, systems and tools to improve compensation administration, communication, and analysis
• Create monthly forecasts and related reporting to track sales performance and identify areas for improvement
• Enable effective quota setting with robust analysis and best practices
• Extensive cross-functional collaboration with Finance, People and Sales teams

Preferred Qualifications

• Experience implementing Incentive Compensation Management (ICM) software
• Experience in a marketplace business
• Experience with Jira or similar Project Management software

Benefits

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub) in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being