Senior Manager, Solution Consulting Architect

Summary

Join us as we pursue our purpose to make the world work better for everyone. ServiceNow is seeking a Senior Manager, Presales Solution Architects, with a focus on Hyperscalers who is an experienced leader of senior technical, global teams, and a customer-facing domain expert.

Requirements

• 5+ years of successfully managing a technical, senior team
• 8+ years of experience architecting and delivering complex solutions in the SaaS landscape, ServiceNow + Cloud Solutions experience highly preferred
• Deep knowledge of at least one Hyperscaler service model and marketplace (eg. Azure, AWS, GCP), and how they integrate with companies like ServiceNow
• Presentation skills including public speaking, meeting facilitation, workshops, and white boarding
• Ability to quickly understand technology through instruction and self-training
• Strong written and verbal communication skills
• Ability to work within a multi-discipline team focused on delivering high-quality output in short timeframes

Responsibilities

• Lead and develop a global team of technical experts to drive maximum impact through scale
• Provide subject matter mentoring and training to team
• Develop and grow strong partnerships and act as a thought leader with your internal sales counterparts, and external Hyperscaler partners and clients
• Work closely with Product Management and Go-To-Market on upcoming releases and provide feedback from customer interaction
• Keep up on complementary technology and external trends to identify opportunities to broaden the use of the Now Platform outside of typical domains
• Provide subject matter expertise and perspective on unique differentiators and be able to convey architecture knowledge/experience regarding how ServiceNow best interoperates and co-exists with cloud partners and platforms
• Present at executive briefings and marketing events
• Contribute to and help maintain internal forums and asset libraries to enable innovation at scale

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs