Senior Network Engineer

Summary

Join Granicus's Infrastructure Engineering team as a Network Engineer! Maintain and support network hardware, software, and critical systems, focusing on security, availability, and scalability. Troubleshoot network issues, implement automation, and ensure network resources are properly logged and monitored. Develop documentation and act as a point of escalation for other engineers. This role requires 5+ years of network administration experience, including experience with load balancers, routing protocols, cloud platforms, and automation. Granicus offers a comprehensive benefits package, including health insurance, life insurance, paid time off, and professional development opportunities.

Requirements

• You have 5+ years of experience administrating network routers, switches, and firewalls
• You have 3+ years of experience administrating load balancers
• You have 3+ years of experience configuring and troubleshooting routing protocols
• You have 2+ years of experience with 1 or more cloud platforms (AWS, Azure, etc)
• You have 1+ years of experience writing automation (Python, Ansible, Terraform, etc)
• You have 1+ years of experience with Git or other version control system
• You have specific technical experience with regular patching of network firmware and software systems
• You have experience and an understanding of certificates and certificate management
• You have an understanding of security frameworks (ISO 27001, NIST 800-53, FedRAMP)
• You have worked in a large enterprise environment, providing network support
• You are passionate about technology and keep abreast of developments in your field
• You have the ability to adapt to a changing environment
• You are a motivated self-starter capable of picking up work on your own

Responsibilities

• Follow infrastructure team processes and actively seek to improve them, especially as it relates to implementing automation of repeatable tasks
• Identify and fix problem areas in the existing enterprise network
• Execute quality changes and perform code and change request reviews
• As part of an on-call team, triage and troubleshoot efficiently and effectively during production incidents
• Ensure network resources and assets are logged and monitored along with appropriate actions for events
• Analyze log files and other network data using available tools
• Develop documentation to empower other team members and accurately represent projects and procedures
• Plan for and install new software/firmware releases and hardware/software upgrades to meet security and supportability requirements
• Act as a point of escalation for other engineers
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Preferred Qualifications

• The ideal candidate has some level of experience with the following network technologies (bonus if your experience matches the specific products at Granicus in parenthesis): Network switches (Cisco)
• Load balancers (F5)
• Firewalls (Cisco ASA, Palo Alto)
• System|Network monitoring tools (Firemon, LogicMonitor)
• IDS/IPS (Palo Alto)
• DNS and IP Management (Infoblox)
• Virtualization (VMware)
• Cloud computing (AWS, Azure)
• Server hardware (Cisco UCS)
• Network Storage systems (NetApp)
• Linux OS (RHEL, Amazon Linux, CentOS, Ubuntu)
• Windows Server OS

Benefits

• Hospitalization Insurance Policy covering employees and their family members including parents
• All employees are covered under Personal Accident Insurance & Term Life Insurance policy
• All employees can avail annual health check facility
• Eligible for reimbursement of telephone and internet expenses
• Wellness Allowance to avail health club memberships and/or access to physical fitness centres
• Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter
• Memberships for ‘meditation and mindfulness ‘ apps including on-demand mental health support 24/7
• Access to learning management system Say., Udemy Learning Premium account membership & many more
• Access to Rewards & recognition portal and quarterly recognition program