Senior Network Engineer

Summary

Join our team at Hims & Hers Health, Inc. as a Senior Network Engineer and help shape our dynamic network infrastructure. You will implement and maintain network architecture, monitor infrastructure systems, provide tier 3 support, and build and maintain documentation. This role requires 7+ years of network engineering experience, expertise with Cisco & Meraki, and relevant certifications. You will collaborate with multiple teams and participate in on-call rotations. Hims & Hers offers competitive salary and equity, unlimited PTO, comprehensive health benefits, and more. We encourage applications even if you don't meet all qualifications.

Requirements

• 7+ years of network engineering experience
• Experience with network design, protocols, and network topology
• Expertise with Cisco & Meraki, DDI solutions, and network security, Layers 1-7
• Experience in technological auditing
• Understanding of network and server security in a healthcare context
• Relevant certifications: Cisco CCNP, CCDP, DevNet Professional, AWS Solutions Architect, Palo Alto PCNSE, etc
• Proficiency in private and public cloud environments
• Expert problem-solving skills
• Scripting and/or automation skills
• Experience with network architecture designing software (e.g. Visio)
• Proficiency participating in a Change Management process

Responsibilities

• Implement and maintain network architecture emphasizing next-gen Cisco, Palo Alto, and AWS cloud networking solutions at Hims and Hers Health
• Become a technical SME for any assigned project or task
• Monitor all infrastructure systems to verify all are working correctly using DataDog
• Ensure the stability, integrity, and efficient operation of in-house information systems that support core organizational functions at Hims and Hers Health
• Provide tier 3 support of any infrastructure pertaining to network operations or operational impact
• Build and maintain SOPs, best practices, hardening documentation, and other internal reference documentation
• Follow standards and best practices set in place by Security and Network leadership
• Assist with development of Disaster Recovery play books and operational implementation
• Maintain and execute an infrastructure systems backup plan
• Perform technological audits (config and best practices) on a scheduled annual cadence
• Proactively evaluate and implement security measures specific to Hims and Hers Health, safeguarding sensitive data and ensuring compliance
• Maintain on-premises and remote connectivity for our Hybrid users by supporting ZTNA solutions, IPSec site-to-site connectivity, additionally mesh and/or hub and spoke SDWAN architecture
• Expertise with Route & Switch, WLAN, DDI solutions, Out of Band Management, NAC, and Layer 7 firewalls
• Excellence in cross-functional collaboration with multiple technical and non-technical teams and departments
• Ability to clearly communicate with any organizational unit
• Participate in on-call rotations, reflecting our commitment to patient well-being

Preferred Qualifications

Bachelor’s degree in Computer Science or related field

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats