Senior Operations Associate

Summary

Join GoodRec, a fast-growing US tech startup revolutionizing the sports world, as an Operations Associate on our business development team. You'll play a pivotal role in connecting people with local sports communities, driving growth and profitability. This involves analyzing game revenue, managing game operations (booking facilities, scheduling payments, etc.), enhancing player experience, and building client relationships. The ideal candidate possesses strong analytical skills, thrives in fast-paced environments, and has 5+ years of experience in commercial roles. GoodRec offers a competitive salary, remote work, and opportunities to work with international teams.

Requirements

• 5+ years of experience in commercial-related roles, such as business development, operations, sales, or related fields
• Experience working in fast-growth startups or scale-ups
• Advanced English level: Fluent verbal and written communication

Responsibilities

• Analyze game revenue and profit and make strategic decisions in the team on where to expand games
• Book game times with facilities, schedule payments, add games to the app, and make sure every game has the right format and information advertised
• Monitor and improve the overall player experience and product, focusing on match quality and app usability
• Build relationships with facility managers and ensure excellent client support
• Investigate and identify potential issues that come up at the games, and communicate effectively with the facility

Preferred Qualifications

• Bachelor’s degree in Business Administration, Finance, Industrial Engineering, or related field
• Strong analytical background, tech-savvy, and an intermediate level of Excel skills
• Ability to thrive in a fast-paced environment and learn new skills quickly
• Problem solver and capable of managing multiple tasks under pressure
• Exceptional communication and organizational skills with a keen eye for detail
• Proven ability to meet goals and KPIs within deadlines
• Passionate about sports

Benefits

• Competitive salary
• Remote work and autonomy
• International teams with diverse cultures
• Monthly cross-team meetup events in your city