Senior Partner Solutions Engineer

Summary

Join Tines, a leading workflow automation platform, as a Senior Partner Solutions Engineer! This remote position, ideally located in the DMV area, Atlanta, or NYC metro areas, requires regular in-person meetings in those regions. You will work with the Channel Partner team to promote Tines' SaaS solutions, educate partners on customer value, and build enablement programs. Leveraging your product and technical expertise, you'll guide partners in showcasing Tines' capabilities to address customer needs. This role involves strategic thought leadership, mentoring other engineers, representing Tines at industry events, and collaborating with various teams to influence product strategy. The ideal candidate possesses extensive pre-sales/sales engineering experience in SaaS, a strong technical background, and exceptional communication skills.

Requirements

• 7+ years of experience in a pre-sales / sales engineering or technology delivery at a SaaS company with emphasis on partner engagement
• Strong technical background and experience working with APIs and a curiosity to learn new cloud technologies
• Security and/or IT industry experience
• Strong skills and experience with uncovering customer needs
• Experience with delivering compelling demos to customers and winning technical evaluations
• Experience communicating with business and technical audiences to establish trust and influence key decision makers
• A love for learning, openness to giving and receiving feedback, and a passion for making clients successful
• Project management skills and ability to deliver customer solutions
• Ability to craft actionable insights from complex data
• A startup mentality with the ability to adapt in a fast-paced environment
• Ability to travel up to 30% of the time
• Applicants for this opportunity must be authorized to work for any employer in the U.S

Responsibilities

• Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT challenges that our customers face
• Create and deliver compelling presentations to key alliance partners as you clearly communicate the value and differentiation of Tines solutions
• Build and demo Tines Stories with partners to show value and win sales with their customers
• Collaborate with Sales to identify key use cases where partners can or have developed solutions using the Tines platform
• Create and execute enablement of Tines’ priority channel and technical alliance partners and support their pre-sales engineers on customer engagements
• Be a key source of market feedback into the product organization
• Contribute to our knowledge base by sharing key customer experiences & technical competitive insights and creating new Tines automation stories from customer and partner interactions and more
• Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams
• Provide strategic thought leadership by driving the strategic direction for Solutions Engineering within North America, aligning with overall business goals and specifically with the strategy around Partnerships
• Mentor and provide guidance to other Solutions Engineers, fostering professional growth and skill development within the team
• Represent Tines at industry events, conferences, and webinars, showcasing the value of our solutions and establishing Tines as a thought leader in automation
• Work closely with product management, marketing, and engineering teams to influence product roadmap and strategy based on market and customer insights
• Act as a senior advocate for key partners, ensuring their needs are met and their feedback is incorporated into product development
• Identify and drive initiatives that enhance the overall effectiveness and efficiency of the sales engineering function, including process improvements and new tool adoption

Preferred Qualifications

Preferably based in the DMV area (Washington DC, Maryland, Virginia) or in the Atlanta or New York City metro areas

Benefits

• Target Annual Compensation (salary + commission): $200-245k OTE
• Remote position