Remote Senior People Operations Specialist

Summary

Join Funding Societies | Modalku, Southeast Asia's largest SME digital financing platform, as a Senior Specialist, People Advisory & Operations. You will play a crucial role in providing expert HR advice, managing daily people operations, and contributing to strategic HR projects across multiple offices, including India and Hong Kong. This position requires a strong track record in executing People Operations initiatives and a meticulous approach to problem-solving. The ideal candidate will demonstrate strong ownership, initiative, and the ability to collaborate effectively with stakeholders. You will be responsible for HR advisory, operations, and project management, ensuring compliance with local labor laws and regulations. This role offers a dynamic environment with opportunities for professional growth and development.

Requirements

• Minimum of 7 years of experience in HR advisory, people operations, or a similar role
• Proven experience in managing HR operational processes, projects, and initiatives in a fast-paced environment
• Deep understanding of HR principles, practices, and employment laws
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Excellent verbal and written communication skills, with the ability to convey complex information clearly
• Proficient in data analysis and HR metrics to drive decision-making and improvements
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.) Familiarity with HRIS and other HR technologies
• Proactiveness to get involved in hands-on activities and demonstrated ability to work collaboratively with teams and across functions
• Highly analytical, meticulous, and ability to manage multiple priorities and deadlines effectively
• Ability to take ownership and lead initiatives with minimal supervision

Responsibilities

• Being the point of contact to provide sound HR advice and support to employees on various HR matters including policies, benefits, performance, and career development
• Address employee queries and issues promptly and effectively, ensuring a positive employee experience
• Advise on the application of HR policies and procedures, ensuring consistent and fair treatment of employees
• Ensure HR practices comply with local labor laws and regulations
• Identify potential HR risks and implement strategies to mitigate them
• Possess a strong understanding of HR process chains and responsibilities within People operations domain from an employee lifecycle perspective
• Work closely with vendors to ensure accurate and timely processing of payroll and taxation, and benefit administration in remote countries. Assist in other countries when support is needed
• Possess good vendor management skills and knowledge
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Prepare employee dashboards/ reports as needed
• HRIS employee core database management - Maintain accurate HR data in HRIS and ensure timely reporting and analytics
• Represent the company during audit/ regulatory checks
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with HR team to support and execute HR-related initiatives
• HR Initiatives: Lead or support HR projects related to process improvement, automation, employee engagement and strategic initiatives
• Change Management: Manage HR aspects of organizational changes, including communication, training, and transition support
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure successful project outcomes and alignment with business objectives
• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

Preferred Qualifications

• Adaptability: Ability to adapt to changing business needs and work effectively in a dynamic environment
• Cultural Sensitivity: Experience working in diverse cultural environments and understanding regional HR practices

Benefits

• Flexible paid vacations as well as many other observed holidays by country
• A day off for special days like birthdays and work anniversaries
• Health insurance coverage for our employees and dependents
• Wellness Wednesdays and we engage partners to provide well-being coaching
• Great FSMK Workout sessions
• Self-learning L&D allowances
• Company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity