Senior People Partner

Summary

Join Loopio's dynamic People Operations team as a Senior People Partner! Partner with managers on employee lifecycle milestones, collaborate with Talent Experience and People Operations teams, and interpret compliance requirements across multiple jurisdictions. Coach managers, manage complex employee relations issues, and support organizational development initiatives. Contribute to building a world-class, inclusive, equitable remote workplace. This role requires 5+ years of experience in People Operations/HR, strong collaboration skills, and a proven ability to think strategically and tactically. Loopio offers a remote-first workplace with flexible co-working locations, a supportive management style, and opportunities for professional growth.

Requirements

• Collaboration comes naturally to you; you understand that true success comes with working as a team
• 5+ years working in the People Operations/Human Resources field as a People Partner/ HR Business Partner, preferably in complex or high-growth organizations
• Proven ability to think strategically, while also delivering on tactical and operational projects
• Passion for coaching and mentoring team members and leaders of all levels. Experience coaching first-time people managers an asset
• Track record of being a business partner to managers and leaders across multiple functions (eg. Technical teams such as Engineering, Product, or Software Development teams. Go-To-Market teams such as Sales, Customer Experience, or Marketing teams)
• Proven ability to lead, interface, and maintain effective relationships with teams and employees across all levels of the organization
• Strong understanding of HR compliance: employment law, employment standards, and health & safety best practices
• Picks up HR tech stack quickly (at Loopio, we use BambooHR as our HRIS, along with other People platforms such as Lattice, Pave, Lessonly, Lever, G-Suite)

Responsibilities

• Partner with managers on the employee lifecycle milestones: onboarding, performance management, employee relations, salary reviews, medical or parental leaves, promotions, and offboarding
• Collaborate with your colleagues in Talent Experience (our recruitment team) to ensure that we’re targeting and hiring the right candidates, both in the external job market and internally
• Work with your colleagues in the People Operations team to audit and continuously improve all internal processes and programs and in particular take a lead role on performance alignment, compensation, engagement surveys, and total rewards programs
• Interpret compliance and legal requirements, across our jurisdictions (Ontario & BC in North America, the UK, and India) and contribute to policy development and maintenance internally
• Coach managers on handling performance and development conversations and act as their partner in developing their team members
• Manage complex employee relations issues, up to and including performing Workplace Investigations as necessary
• Support leaders on organizational development, restructuring initiatives, and internal communications plans
• Understand the work that the Loopio teams do. Eg. attend Sprint Reviews, get to know our product internally, apply curiosity about how we sell and our market, understand how we set goals and revenue targets
• Work with the People Team and all Loopers to embed diversity, equity, inclusion and belonging into everything we do at Loopio. Contribute on initiatives under Loopio’s 3 Year DEIB Strategy
• Work closely with the leaders to ensure that their teams are engaged, developing and delivering the best results for the business
• As a senior member of the People Operations team, provide mentorship and share your HR expertise with other members of the team

Preferred Qualifications

• Bachelor’s degree and/or Masters in a relevant field is not required but would be an asset; additional HR certifications are a plus (eg. CHRP)
• Experience supporting Sales/Go-to-Market Revenue teams in the capacity of an HR/People Ops Business Partner would be a strong asset

Benefits

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s
• You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries
• You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
• You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!
• Join us in regular company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!
• You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment
• We have Employee Resource Groups, various fun virtual activities, and many more moments for us to have fun and learn together!
• You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!
• Loopio is a remote-first workplace because we recognize the advantages of working flexibly
• Loopio has two flexible co-working locations available to Loopers in ON and BC