Senior Presales Engineer

Summary

Join Fundraise Up as a Presales Engineer and become a key technical advisor to prospective clients. Partner with sales, solutions, product, and customer success teams to understand client needs and design tailored solutions using the Fundraise Up platform. Conduct technical discovery sessions, design product demonstrations, and respond to technical questions. Develop solution architectures and integration plans with third-party platforms. Support RFP/RFI responses and gather client feedback to improve the product. Stay current on fundraising technology trends and provide technical enablement to the sales team. Foster strong relationships with prospects and customers to ensure technical satisfaction throughout the presales process. This role requires strong technical skills, experience with SaaS, and excellent communication abilities.

Requirements

• 5+ years in a presales, sales engineering, or technical consulting role within SaaS, fintech, or nonprofit technology sectors
• Strong technical background with experience in APIs, webhooks, data integration, and cloud-based platforms
• Experience working with Enterprise customers with large ARR
• Demonstrated ability to translate customer requirements into compelling technical solutions and communicate value effectively
• Experience with CRM, payment, and marketing automation integrations (Salesforce, HubSpot, Stripe, PayPal, Zapier)
• Familiarity with compliance frameworks (GDPR, PCI DSS) and best practices for data security and privacy
• Excellent presentation, communication, and storytelling skills; able to engage both technical and executive stakeholders
• Analytical mindset with strong problem-solving, critical thinking, and adaptability skills
• Team-oriented with a collaborative approach to working with cross-functional teams
• Bachelor’s degree

Responsibilities

• Partner with account executives throughout the sales cycle as the primary presales resource, providing deep product expertise and solution guidance
• Conduct technical discovery sessions to understand client requirements, integration needs, and business objectives
• Design and present tailored product demonstrations and tailored solutions that address specific client pain points and use cases
• Respond to technical questions and objections, articulating complex concepts in clear, business-relevant language to both technical and non-technical audiences
• Develop solution architectures, data mapping, and integration plans with third-party platforms (e.g., Salesforce, HubSpot, Stripe, PayPal, Zapier)
• Support RFP/RFI responses, ensuring technical accuracy and compliance with standards such as PCI and GDPR
• Gather and relay client feedback to Solution Architecture and Product teams, contributing to product enhancements and roadmap decisions
• Stay current on fundraising technology trends, industry best practices, and competitor offerings
• Provide technical enablement and training to the Sales team, sharing insights and best practices
• Foster strong relationships with prospects and customers, ensuring technical satisfaction throughout the presales process

Preferred Qualifications

• Experience in the nonprofit sector or with fundraising technology is highly desirable
• Background in delivering technical workshops, training sessions, or product enablement
• Track record of supporting successful SaaS sales cycles in high-growth environments

Benefits

• 15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days
• 401(k) plan with company match
• FSA Spending Account
• 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D
• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family
• Paid parental leave
• Remote working