Senior Product Analyst, Strategy and Insights

Summary

Join Scribe's Product team as a product-minded data analyst and work closely with product managers to leverage data insights for critical business decisions. Partner with the VP of Product to define and execute the data strategy, collaborating with Data Engineering, Revenue Ops, and Finance teams. Develop and implement North Star metrics, create scalable datasets and dynamic dashboards, and measure the impact of new features. Conduct in-depth analyses to uncover insights and drive growth, while mentoring future analysts and fostering a culture of experimentation. Proactively identify new product opportunities, deeply understanding the data and user behaviors across different customer cohorts. This role requires strong analytical skills, experience with SQL, Python, Snowflake, dbt, Sigma Computing, and Mixpanel, and exceptional communication skills.

Requirements

• Proactively identify new product opportunities by deeply understanding our data and paint a stronger picture for the team
• Have 5+ years of experience in data-focused roles that support a product audience and can help make roadmap trade-offs in a fast-paced environment (startup experience preferred)
• Have expertise in SQL to build complex, scalable queries, with familiarity in a scripting language like Python for descriptive and statistical analysis
• Have hands-on experience with Snowflake, dbt, Sigma Computing, and Mixpanel (or similar tools)
• Care about the details. You pride yourself on going above and beyond the surface-level asks to leverage data to help predict how every new feature will impact our overall business
• Deeply understand the users. You’re excited about understanding our rich dataset across different customer cohorts and can build metrics frameworks to explain user behaviors
• Thrive in high autonomy. Expect half your workload to be data requests and the other half to be dedicated to identifying new product opportunities that you proactively surface with the product team
• Exceptional communication and stakeholder management skills , with the ability to translate complex data insights into actionable strategies for diverse audiences
• Customer and business-oriented mindset , adept at balancing quantitative data with qualitative insights from customer interactions to drive product and strategic decisions

Responsibilities

• Partner with the VP of Product to define and execute on Scribe's data strategy that aligns with our organizational goals and delivering it through data initiatives
• Partnering closely with our Data Engineering, Revenue Ops, and Finance teams to leverage their help to paint a holistic picture for customer impact
• Develop and implement North Star metrics by creating scalable datasets and dynamic dashboards, delivering timely, actionable insights that enable data-driven decision-making
• Measuring the impact of every new feature before, during, and after development to ensure everything we ship positively impacts our business metrics
• Conduct deep-dive analyses on product health and usage using funnel analysis, root cause analysis, and statistical modeling to uncover insights and drive growth
• Help build the foundation for a high-performing data analytics team by mentoring future analysts and fostering a culture of rigorous experimentation and continuous learning

Benefits

• Competitive salaries
• Comprehensive healthcare benefits
• Equity in a hypergrowth startup
• Flexible PTO
• 401k
• Parental Leave
• Commuter Benefits (SF office employees)
• WFH Stipend