Senior Product Manager

Summary

The job is for a Product Manager at Rithum™, a commerce network that helps brands, suppliers, and retailers deliver seamless e-commerce experiences. The role involves collaborating with various teams to serve customers, triaging incoming requests, prioritizing client requests, acting as a liaison between teams, engaging in product validation, managing documentation processes, and overseeing product release cycles.

Requirements

• Minimum Qualifications: 5+ years of experience as a product manager at a SAAS company
• Ability to explain technical concepts to non-technical audiences
• Ability to work in fast-paced environments and manage multiple projects simultaneously

Responsibilities

• Triage incoming client requests and assigned projects, ensuring timely and articulate responses, and follow through to release
• Collaborate with the engineering and UX team to prioritize client requests, balancing urgency and resource availability
• Act as a liaison between the engineering team, other internal teams, and clients to facilitate clear communication and understanding of product features and developments
• Engage in product validation and Quality Assurance (Q&A) to ensure the highest standards of product functionality and user experience
• Oversee documentation processes for product changes and updates
• Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions

Preferred Qualifications

• Intrapreneurial with a founder mindset
• Experience working on a global product management team

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, and Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture and supplies
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year