Constant Contact is hiring a
Senior Product Manager

Summary

The job is for a Senior Product Manager at Constant Contact. The role involves owning business results, leading cross-functional initiatives, writing user cases and requirements, collaborating with teams, developing product roadmaps, maintaining a prioritized product backlog, and more. The ideal candidate should have 6+ years of software Product Management experience, management of products in SaaS delivery model, experience working with Agile processes, high levels of empathy, the ability to lead large groups, organizational skills, exceptional communication skills, strong analytical and creative problem-solving skills, and a passion for helping small businesses succeed.

Requirements

• Minimum of 6+ years of software Product Management experience
• Management of products in SaaS delivery model
• Experience working with teams using Agile processes
• Understanding and experience working with common software used within an agile framework. E.g. Jira, Pendo, Tableau, etc
• High levels of empathy for both your customers, stakeholders, and peers
• The ability to lead large groups of people across a dynamic organization leveraging influence and excitement
• Organized and process-oriented with proven ability to manage multiple projects at once and meet deadlines
• Exceptional and persuasive communication skills, both verbal and written
• Strong analytical and creative problem-solving skills
• Passionate for helping small businesses succeed

Responsibilities

• Own business results and key performance indicators to drive adoption and revenue for core products
• Lead cross functional initiatives to identify business problems and validate proposed solutions through customer and market research
• Write clear user cases and requirements that articulate desired product functionality
• Work collaboratively with Engineering, User and Customer Experience to develop simple, intuitive and easy to use product features
• Develop product roadmap and get buy in from key stakeholders at all levels of the organization including Sales, Marketing, Engineering, Operations, Legal and Executive Management
• Maintain prioritized product backlog with input from Customers, Partners, Sales and Support

Benefits

• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
• At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues
• Constant Contact has a pay transparency policy. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees $108,400 — $135,500 USD
• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities