Remote Senior Product Manager

Summary

The job is for a Product Manager at Curai Health, a remote-first AI-powered virtual clinic. The role involves leading the Clinical Core and Practice Management pods in developing their custom-built provider-facing platform.

Responsibilities

• Driving product development for the pod’s slice of the user experience, from the roadmap and vision down to feature launches and metrics
• Defining requirements and building alignment for upcoming projects
• Collaborating with engineering management to support ongoing projects
• Assessing and integrating the learnings gathered from past product launches
• Acting as the directly responsible individual (DRI) for projects in the pod
• Thinking time spent without distraction to define the future. You are expected to bring transformational ideas to the table
• Interfacing with the Growth team to understand the voice of the customer
• Maintaining the future roadmap to reflect changing plans and priorities
• Gathering new user insights through weekly chat, customer satisfaction reviews, and periodic user research
• Staying current on KPIs and seeking out the answers to the WHY that underlies metrics changes
• Developing a deep understanding of each team’s challenges in advancing the pod’s goals (design, eng, operations, clinical)
• Leading pod meetings, communicating vision and plans, and sensing where extra alignment is needed
• Time spent with the AI team to understand their latest initiatives and maintain tight alignment
• Time spent with clinical leadership to ensure that the product is effectively operationalizing our clinical protocols, goals, and programs
• Time spent with the rest of the product team, ensuring that the pods stay in sync, learnings are shared, and that we foster a supportive team environment
• 1:1’s with your manager and closest peer collaborators in the pod (likely the designer and tech lead)