Remote Senior Product Manager

Summary

Join Olo as a Senior Product Manager and help restaurant brands grow their digital business. You will develop and execute the roadmap for the Olo Pay product, collaborating with engineers, designers, and stakeholders. This role requires a strong understanding of customer needs and data analytics to drive product improvements. You will build relationships with customers, manage budgets, and lead feature launches. The position offers remote work flexibility within the U.S. or at the NYC headquarters. Olo provides comprehensive benefits, including paid time off, health insurance, 401k matching, and parental leave.

Requirements

• Bachelor’s Degree or higher from an accredited institution anywhere, or equivalent practical experience
• Minimum of 5 years experience in a software Product Management role
• Experienced track record of consistently delivering on your team's quarterly product objectives
• Able to collaborate with and influence senior executives, effectively communicating product vision and strategy, and driving alignment on high-impact initiatives
• Able to present complex ideas clearly and persuasively, navigate organizational dynamics, and build strong relationships at all levels of the organization
• Able to leverage a toolkit of proven strategies and techniques to tackle complex challenges, initiate feature initiatives, and drive accelerated progress
• Lead changes as new information arises, making sound tradeoff decisions to support customer and business needs

Responsibilities

• Proactively seek opportunities to improve business processes, product development methodologies, and team workflows without explicit direction, demonstrating initiative and a commitment to continuous improvement
• Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives
• Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases to gain cross-functional executive alignment
• Frequently leverage data analytics and insights to inform decision-making processes and drive product improvements and optimizations
• Develop and foster direct, ongoing relationships with customers to establish unencumbered access to customer insights
• Proactively balance technical and customer-centric priorities to enhance product reliability and long-term sustainability
• Ensure economic viability by managing budget and securing executive approval for major cost increases
• Lead the development and execution of feature launch plans in collaboration with Product Marketing to drive adoption and achieve KPI
• Independently identify and own failures to meet goals and determine the appropriate next steps without requiring management intervention
• Manage, mentor, and support the career growth of Product Managers or Associate Product Managers
• Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement

Preferred Qualifications

Ideal candidates have experience scaling payments solutions for enterprise customers in a B2B2C setting

Benefits

• 20 days of paid time off
• 10 separate sick days
• 11 holidays, plus year-end closure
• Health, dental, and vision coverage for yourself and your family
• A 401k match
• Remote-office stipend
• Company equity
• A generous parental leave plan
• Volunteer time off
• Gift matching policy
• Remote work