Senior Product Manager

Summary

Join PandaDoc as a Senior Product Manager and drive the evolution of our product experience, ensuring it's intuitive and efficient for our customers. You will collaborate with engineering, design, research, and cross-functional teams to define product priorities and execute a roadmap. This high-impact role involves shaping key product experiences, solving complex challenges, and creating seamless solutions. You'll leverage data-driven decisions, customer insights, and usability testing to improve the product. This position is ideal for someone who thrives in fast-paced environments and enjoys working across multiple teams to solve customer pain points.

Requirements

• 4+ years of experience as a Product Manager, shipping user-facing software features or products
• Proven ability to make high-impact decisions in a fast-moving, ambiguous environment
• Strong analytical skills and experience defining OKRs and product success metrics
• Familiarity with UX design principles and working closely with design teams
• Proficiency in data analysis tools and techniques to inform product decisions
• Experience leading cross-functional teams through the product development lifecycle
• Strong communication skills—able to adjust messaging for different audiences
• Ability to write clear product specs, balance priorities, and drive execution
• Experience working on product usability improvements, navigation updates, or iterative design enhancements to improve user experience

Responsibilities

• Develop and execute initiatives that improve usability, simplify workflows, and enhance product efficiency
• Make data-driven decisions by defining and tracking OKRs and key success metrics
• Balance short-term product improvements with long-term strategic goals
• Conduct market research and competitive analysis to uncover new opportunities
• Work closely with engineering, design, and research to deliver high-quality, impactful features
• Partner with stakeholders across sales, marketing, and customer success to ensure smooth product adoption
• Write clear and structured product requirements and specifications that guide development
• Communicate effectively with different teams and leadership levels, ensuring alignment on priorities
• Use customer insights, usability testing, and analytics to identify and address key friction points
• Improve product navigation, organization, and task efficiency to create a more seamless experience
• Ensure product performance and reliability meet user expectations and business needs

Preferred Qualifications

• Experience in document management, workflow automation, or related SaaS domains
• Understanding of design systems and their role in creating a cohesive product experience
• Experience working in fast-paced, dynamic environments with shifting priorities
• Strong ability to drive alignment with senior stakeholders and leadership