Senior Product Manager

Summary

Join PointClickCare as a Senior Product Manager and contribute to the vision and strategy of your product area. Define and own roadmaps, drive execution, and deliver compelling value to users and customers. Represent the needs of users and customers internally and externally. Leverage extensive healthcare domain expertise and product management experience to build sophisticated products and solve customer problems. Collaborate with cross-functional teams to ensure successful outcomes and optimize time to value. This role requires a growth mindset and natural curiosity to maximize ROI for your products.

Requirements

• Bachelor’s Degree in business, computer science, or computer engineering
• 5+ years of Software Product Management experience or Engineering Management experience
• Proven track record of managing products, innovation, and a general curiosity and drive for building great products
• Strong written and oral communication skills with internal and external stakeholders
• Solid understanding of Agile practices
• Experience managing SaaS products

Responsibilities

• Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points
• Understand company strategy and contribute to strategy and multi-year roadmap for your product areas, to achieve strategic outcomes and increase wallet share
• Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment
• Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible
• Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases
• Understand the broader product portfolio and how solutions work together to create value for customers
• Participate in industry events, and lead customer and partner facing engagements as a product expert
• Understand competitive landscape
• Inspire, energize, and motivate cross-functional teams

Preferred Qualifications

• Experience working in healthcare technology
• Experience working with Cloud - Azure hosted environments
• Working with deterministic and probabilistic master patient index models
• Working with HL7 data processing
• Integrating authentication solutions

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition