Senior Product Manager

Summary

Join PointClickCare as a Senior Product Manager and contribute to the vision and strategy of your product area. Define and own roadmaps, drive execution, and deliver compelling value to users and customers. Represent user and customer needs internally and externally, focusing on leveraging AI to solve customer problems. This role requires extensive product management and domain experience, a proven track record of building sophisticated products, and a collaborative approach. You will prioritize product investments, engage with cross-functional teams, and participate in industry events. PointClickCare offers a competitive salary and a comprehensive benefits package.

Requirements

• Bachelor’s Degree in business, computer science, or computer engineering
• 5+ years of Software Product Management experience or Engineering Management experience
• Proven track record of managing products, innovation, and a general curiosity and drive for building great products
• Strong written and oral communication skills with internal and external stakeholders
• Solid understanding of Agile practices
• Experience managing SaaS products

Responsibilities

• Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points
• Understand company strategy and contribute to strategy and multi-year roadmap for your product areas, to achieve strategic outcomes and increase wallet share
• Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment
• Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible
• Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases
• Understand the broader product portfolio and how solutions work together to create value for customers
• Participate in industry events, and lead customer and partner facing engagements as a product expert
• Understand competitive landscape
• Inspire, energize, and motivate cross-functional teams

Preferred Qualifications

• Experience working in healthcare technology is a plus
• Experience working with Cloud - Azure hosted environments

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition