SMG - Service Management Group is hiring a
Senior Product Manager

Summary

Join SMG as a Senior Product Manager to contribute solid knowledge of business constraints to the product team, collaborate with various areas to discover effective solutions, and deliver them to the market.

Requirements

• Bachelor’s degree or equivalent work experience required
• 5+ years of product management experience required
• Has a solid understanding of technical infrastructure and is astute at pulling together complex concepts to turn into requirements/roadmap
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Advanced understanding of user personas and how to apply them to use case creation
• Advanced ability to develop product and marketing
• Strong technical background with understanding and/or hands-on experience in software development and web technologies

Responsibilities

• Dedicated to 2-3 Product Development team as a member of the Product Trio: Product Management, Product Design, Engineering
• Clearly defines problem statements and collaborates with the Product Trio on solutions
• Writes effective Product Plans for the given domain that clearly defines North Star Metrics and goals
• Uses the Product Plan to break work into Initiatives, Epics, and User Stories with the defined components in the Product Operating Model as documented and employed at SMG
• Defines success criteria up front and evaluates post-release
• Develops and maintains the roadmap for their domain; mentors other members of the Product Team on their domain roadmaps
• Develops product documentation as needed
• Gains and maintains deep domain knowledge around the product they are serving, our clients and our industries
• Prioritizes work for the Engineering team based on the vision and priorities of the company, value and viability, and given the input of all appropriate stakeholders

Benefits

• Fully Remote, Contract or Fulltime position
• Unlimited PTO