Senior Product Manager

Summary

Join Toast as a Sr. Product Manager, Core Finance and Tax and play a key role in optimizing and transforming business technology. Partner in developing and implementing strategic product roadmaps for tax and core finance, serving as the primary point of contact for tax technology needs. Maintain and manage the project funnel, driving prioritization for improvements and strategic initiatives. Collaborate with various teams to ensure cross-functional delivery. Create documentation for system flows, business requirements, and solution design. Execute product implementation, train users, and measure business results. Foster team excellence and cultivate a collaborative culture. This role requires a Bachelor's degree, 8+ years of product management experience in tax technology, and proficiency in various systems and tools.

Requirements

• Bachelor’s degree in business or computer science discipline
• 8+ years of professional Product Management experience, with a focus in Tax Technology
• Mastery of systems analysis, including root cause analysis and other process modeling and systems design methodologies
• Experience with implementation and enhancements on Vertex, NetSuite, and procurement systems (i.e. Coupa, Zip)
• Effective influence and negotiation skills; ability to form and build relationships with key stakeholders in various departments
• Familiar with Tax, Finance and Accounting operations
• Proficient in SQL tools and cloud product management tools (Jira, Confluence, LucidCharts, Miro)
• Ability to act as project manager with excellent written and verbal communication skills
• Ability to multi-task and perform effectively in a fast-paced environment
• Able to think independently and consider cross-functional, upstream, and downstream impacts

Responsibilities

• Partner in the development and implementation of strategic product roadmap for Tax and Core Finance
• Serve as the primary point of contact for Tax technology needs; stay updated on global indirect tax regulations that impact system needs
• Maintain, document and manage project funnel, and drive prioritization process for operational/system improvements and strategic initiatives for the Tax and Core Finance track
• Drive partnership between BTT, R&D, and functional business owners across Finance and Customer Success Operations in prioritization and cross-functional delivery approach
• Create proper documentation for current and future state system flows, business requirements and decisions, and solution design in partnership with business SMEs and BTT Engineering
• Responsible for product execution, including training business users and measuring of business results achieved through solution implementation
• Proficient in application data flows for all upstream systems, knowledgeable of Data Management practices and Reporting Strategies
• Intimate knowledge of business policies, processes, and programs with discernment of the different personas for each
• Fostering team excellence by developing the team into high performing individuals and cultivating a culture of accountability, communication, and collaboration

Benefits

• Competitive compensation and benefits programs
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity