Senior Product Manager, Customer Journey, Monetization

Summary

Join Docplanner as a Senior Product Manager and contribute to enhancing the healthcare experience. You will work with cross-functional teams to develop and implement monetization strategies for paid products, focusing on increasing doctor subscriptions. Responsibilities include defining strategies, setting key results, collaborating with research and analysts, and managing product backlogs. The ideal candidate possesses 5+ years of product management experience, expertise in pricing and packaging, strong analytical skills, and excellent communication. Docplanner offers a remote-friendly work environment, flexible hours, paid time off, health benefits, and professional development opportunities.

Requirements

• Have 5+ years of experience in product management (B2B2C, B2B at scale), with a proven track record of delivering successful products
• Are experienced in working on Pricing and Packing projects / applying premium models
• Have a technical knowledge to feel comfortable joining technical discussions with developers
• Are the masterminds of numbers! Excellent in analyzing, and synthesizing product usage data to provide actionable insights
• Have experience with conversion funnel optimizations from freemium to premium
• Have a high level of energy, ownership, and strong communication skills
• Are focused on the user, with the ability to identify and prioritize opportunities to reach your team's goals
• Are “Hands-on” with the ability to adapt quickly to a fast-paced working environment + you’re able to switch between strategic high-level thinking and hands-on operational work
• Have experience in analyzing users’ pains and needs, validating hypotheses, running market experiments, scoping products/services, and taking a product to the market

Responsibilities

• Work with other departments (marketing, sales, revenue) to define a strategy to drive paid subscriptions and upgrade customers to higher packages
• Apply the strategy and define key results for the product team
• Collaborate closely with research and analysts to identify and seize opportunities
• Create and maintain a backlog of initiatives, executing these through experimentation, data analysis, and validation of hypotheses and business cases
• Develop product requirements using Agile or Shape Up methodologies, including user stories, wireframes, or prototypes, ensuring they are backed by insights
• Oversee the functionality of developed features before they reach the production environment

Preferred Qualifications

• Worked with the healthcare industry
• Are an interdisciplinary entrepreneur (own start-up experience, even if it was a failure)

Benefits

• A salary adequate to your experience and skills
• Share options plan after 6 months of working with us
• Remote or hybrid work model with or hub in Warsaw
• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly)
• 20/26 days of paid time off (depending on your contract)
• Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate)
• Private healthcare plan with Signal Iduna for you and subsidized for your family
• Multisport card co-financing for you to have access to sports facilities across Poland
• Access to iFeel , a technological platform for mental wellness offering online psychological support and counseling
• Free English classes