Senior Product Manager, Integrated Platforms

Summary

Join Lightspeed as a Senior Product Manager and play a key role in integrating Lightspeed and NuORDER, revolutionizing how merchants interact with brands in wholesale operations. You will design and implement data integration solutions, ensuring seamless data flow between platforms. This role requires strong analytical and problem-solving skills, excellent communication, and proven experience with APIs and data integration tools. You will collaborate with cross-functional teams to achieve business goals and improve user experience. Lightspeed offers a flexible work culture, including remote work options, along with a comprehensive benefits package.

Requirements

• Strong analytical and problem-solving skills to identify and resolve integration issues
• Excellent communication abilities to collaborate effectively across teams and manage stakeholder expectations
• Proven experience working with APIs, data integration tools, and ETL processes in complex systems
• Ability to work in a highly collaborative, entrepreneurial, cross-functional environment to drive initiatives to completion
• Strong understanding of Agile development processes and experience working in Agile teams to deliver high-quality solutions on time
• A positive, collaborative attitude and the ability to be a great teammate who others enjoy working with. We value a supportive and inclusive approach to teamwork, helping the group succeed

Responsibilities

• Design, develop, and implement data integration solutions to sync purchase orders, product catalogs, and supply chain data between Lightspeed POS and NuORDER
• Work with Engineering and Design to map product data, order information, and customer data, ensuring smooth integration between both platforms
• Enable the creation of purchase orders directly in Lightspeed POS and push them to NuORDER, enhancing the workflow for Merchants and Brands
• Leverage catalog data from NuORDER to help Merchants create products in their POS system with ease
• Work with cross-functional teams, including product, design, and engineering, to ensure the integration aligns with business goals and improves the overall user experience
• Define and track key performance indicators (KPIs) to measure the success and effectiveness of the integration, ensuring alignment with business objectives and continuous improvement
• Continuously monitor the integration process and resolve any data issues to ensure seamless functionality between Lightspeed POS and NuORDER
• Create clear documentation for integration processes, data flows, and troubleshooting procedures to support future enhancements and ongoing maintenance
• Ensure that all data integration activities adhere to security protocols and comply with industry regulations

Preferred Qualifications

• Knowledge of inventory management and order processing systems
• Retail experience or background in wholesale operations
• Experience with API integration and data mapping
• Google Cloud Platform’s data solutions (BigQuery, Dataform, Looker)

Benefits

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs everyday
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family
• Remote with limited travel required to headquarters in Montreal
• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Health insurance
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day
• LinkedIn Learning License
• 401K plan and match
• Paid parental leave top-up
• Paid time off
• Medical, dental, wellness, life and disability insurance