Senior Program Manager

Summary

Join KnowBe4 as a Senior Program Manager and effectively manage software development projects from planning to delivery. Collaborate with engineering, product, and senior management teams to ensure successful project completion. This role requires expertise in Agile methodologies, strong communication skills, and experience managing complex software development projects. KnowBe4 offers a fantastic benefits package including company-wide bonuses, referral bonuses, adoption assistance, tuition and certification reimbursement, and a relaxed work environment. The ideal candidate will possess a BS or equivalent degree with 8+ years of experience or a higher degree with commensurate experience. Apply today and be part of a dynamic and award-winning team!

Requirements

• BS or equivalent plus 8 years experience
• MS or equivalent plus 3 years experience
• Ph.D. or equivalent plus 2 years experience
• Demonstrable expertise of Agile methodology
• Understanding of agile metrics (Velocity, Burndown, Churn, Sprint Goal Achievement Rate, Cycle Time, Throughput)
• Passionate commitment to delivering projects/programs on time
• Excellent communication skills, self-motivated, and very organized

Responsibilities

• Evangelise KnowBe4’s Software Development Lifecycle and Agile Methodologies to the PM and Engineering Teams
• Hold the role of Scrum Master for one or more Scrum Teams
• Manage the planning and estimation of Engineering projects
• Maintain team data in project management software (JIRA) to support estimates and execution
• Facilitate intra-team dynamics by assisting PM, Development and QA in managing priorities and scope
• Analyze requirements for a specific project, lead teams in estimation practices and adherence to project timelines
• Act as Scrum Master for software development teams
• Assist the team to manage project conflicts, challenges, and dynamic requirements to keep teams and projects running at a high performance
• Proactively identify and eliminate impediments to facilitate ease of project flow
• Drive team execution
• Communicate status to management and stakeholders
• Maintain team data in project management software (JIRA) to support estimates and execution
• Facilitate intra-team dynamics by assisting product owners in managing priorities and scope

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• Relaxed dress code