Senior QA Analyst

Summary

Join our team as a Senior Quality Assurance (QA) Analyst and lead testing efforts for complex systems, ensuring products meet the highest standards in functionality and accessibility. With a minimum of 6 years of QA experience and extensive knowledge of WCAG 2.2, you will develop and implement comprehensive test plans, perform manual and automated testing, and collaborate with cross-functional teams. You will also conduct accessibility audits, mentor junior QA engineers, and continuously improve testing processes. The ideal candidate possesses strong communication, analytical, and problem-solving skills, along with experience in test management tools and automated testing tools. This role requires availability for occasional work outside regular office hours to support deployments. We offer a competitive salary, bonuses, stock options, and a comprehensive benefits package.

Requirements

• 6+ years in a QA role, with a solid understanding of both manual and automated testing processes
• Experience with test management tools (e.g., JIRA, TestRail) and defect tracking systems
• Proficiency in at least one scripting or programming language used for test automation (e.g., Java, Python, JavaScript)
• Experience with automated testing tools such as Selenium, Cypress, or similar
• Knowledge of accessibility testing tools and techniques (e.g., Purple a11y, Axe, Wave, NVDA)
• Strong knowledge of WCAG 2.2 guidelines and practical experience in identifying and remediating accessibility issues
• Excellent communication skills, both written and verbal; strong analytical and problem-solving abilities
• Ability to work cross-functionally and influence product and engineering teams on QA and accessibility best practices
• Must be available to work outside regular office hours to support deployments

Responsibilities

• Develop, implement, and manage comprehensive test plans and test cases to ensure high-quality software and compliance with WCAG 2.2 accessibility standards
• Lead the QA efforts across multiple projects, ensuring timely completion of all testing phases, including websites, landing pages, emails, banners, and other digital products
• Perform manual and automated testing, including regression, integration, performance, and accessibility testing
• Collaborate with business analysts, web developers, and other stakeholders to define acceptance criteria and testing requirements
• Identify, document, and track software defects, and work with development teams to troubleshoot and resolve issues
• Conduct accessibility audits and advise teams on best practices to meet WCAG 2.2 standards, ensuring our products are accessible to users with disabilities
• Mentor junior QA engineers, sharing best practices, and improving testing methodologies and processes
• Continuously improve testing processes, tools, and techniques, staying up-to-date with the latest industry trends and accessibility regulations
• Provide detailed and well-documented test reports to stakeholders, outlining test results, bug statuses, and release readiness

Preferred Qualifications

• Certification in accessibility (e.g., CPACC, WAS) or quality assurance (e.g., ISTQB) is preferred
• Knowledgeable in the web development lifecycle, including testing and deployment with Content Management Systems
• Prior experience working in an agency environment is preferred

Benefits

• Unlimited PTO
• Medical, Dental, Vision, 401(k) plus match
• Ongoing training opportunities
• Planned outings and team events (remote workers included!)