AllTrails is hiring a
Senior Qualitative Researcher

Summary

Join AllTrails, a leading outdoors platform with over 50 million users worldwide, as a Senior Qualitative Researcher. The role involves identifying research questions, designing and executing studies, collaborating with peers across product and design, managing research plans, and communicating results effectively. Bay Area employees are encouraged to come into the office one day a week.

Requirements

• 5+ years of experience working in applied product research
• Strong understanding of the strengths and shortcomings of research methods
• Proficiency in a range of qualitative methods (e.g. usability testing, 1:1 interviews, diary studies, focus groups, contextual inquiry) and experience with basic quantitative methods
• Ability to independently scope a research plan, manage timelines, and lead stakeholders through the research process
• Clear and concise communication of research findings and recommendations
• Demonstrated understanding of how research connects to business goals
• Ability to manage multiple projects at the same time without sacrificing quality or efficiency

Responsibilities

• Identifying and prioritizing research questions to drive business progress
• Designing and executing research to inform the organization about user needs
• Working as a strategic partner with peers across Product and Design
• Independently managing research plans, timelines, and stakeholders
• Communicating results and recommendations in compelling ways

Preferred Qualifications

• Experience conducting in-person usability studies in a real-world context
• Experience with research operations, including recruiting participants independently
• Ability to design low-fidelity or scrappy methods to answer questions quickly
• Experience mentoring others in the basics of research, including more junior researchers and non-researchers (ex. designers, product managers)
• Experience developing systems for recurring reports (e.g. dashboards, quarterly updates, etc)

Benefits

• Competitive and equitable compensation plan
• Physical & mental well-being including health, dental and vision benefits
• Trail Days: First Friday of each month to hit the trails!
• Unlimited PTO
• Flexible parental leave
• Annual continuing education stipend
• Discounts on subscriptions and merchandise for you and your friends & family
• An authentic investment in you as a human being and your career as a professional