Senior Quality Assurance Analyst

Summary

Join Nutrafol as a QA Analyst and contribute your technical expertise, critical thinking, and meticulous attention to detail to ensure top-quality deliverables. We are a collaborative, fast-paced team seeking an individual passionate about enhancing customer experience. You will manually test our mobile app and website, identifying and reporting bugs using JIRA. Experience in eCommerce QA testing and Agile methodologies is essential. This fully remote position offers a competitive salary, comprehensive benefits, and a dynamic work environment.

Requirements

• Minimum 6+ years of experience in manual Quality Assurance Testing of websites and mobile apps within an eCommerce environment
• Good knowledge of JIRA and other QA/development tools
• Good understanding of Agile workflow and development methodologies
• Experience working with multidisciplinary teams of developers, designers, product managers, and testers
• Strong attention to detail and exceptional communication skills (oral and written)
• Passionate about the customer experience, and what can be done to improve it

Responsibilities

• Manually test the Nutrafol mobile app and Nutrafol website for functional, visual, copy, and usability issues in a modified Agile process that adapts quickly to creative change
• Find, clearly report, and track bugs and other defects in JIRA, working in close collaboration with the QA lead, product managers, and developers to solve issues
• Test the mobile app across multiple devices and iOS/Android versions
• Test e-commerce site across desktop, mobile, and tablet viewports and devices, as well as test across different browsers
• Ability to quickly understand testing tasks and follow through on testing in a timely manner

Preferred Qualifications

Experience with Magento testing and operations

Benefits

• Fully remote work experience
• Comprehensive medical, dental, and vision package, including FSA program
• 401K with employer match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
• Free meditation app membership (Headspace)
• Free Nutrafol subscription
• Pet insurance and benefit programs