Senior Sales Engineer

Summary

Join Axon and become a Sales Engineer, contributing to our mission of protecting life. You will be a trusted advisor, leveraging your SaaS, on-premise software, and networking expertise to support impactful PoCs and deploy Axon's solutions to public safety agencies. This quota-carrying role involves technical presentations, architecture design, competitive displacement, and leading RFP/RFI responses. You will collaborate with customers and partners, ensuring smooth transitions into successful delivery. The position requires significant travel and a strong technical background in relevant fields. Axon values diversity and encourages applications even if you don't meet every requirement.

Requirements

• A natural and enthusiastic aptitude for technology plus the ability to communicate its value using compiling and contextualised stories to anyone from any background
• Confidence to own and professionally drive customers to successful outcomes with Axon solutions
• A “self starter” - ability to identify what tasks need your ownership and when you should collaborate
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Willing to travel significantly (50%), some travel internationally
• Must have a valid Passport, Clean Driving License and pass police background check
• 8+ years experience as a Sales Engineer, Systems Engineer, Network Engineer or similar related field
• Knowledge and demonstrated operating experience in one or more of the following areas of specialisations: Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SAAS
• Strong understanding of CCTV systems, VMS, network technologies and IP stack (for example Genetec, Milestone, Avigilon, Ocularis, TCP/IP, DNS, DHCP, vLANs, firewalls, VPN gateways, proxies, etc.)
• High degree of technical knowledge in computing infrastructure components, data centers, and system support
• Experience in data integration and data analysis to support expanding product portfolio
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)
• Demonstrable experience of strong project management for successful PoC’s
• Fluent English language communication skills essential; verbal and written
• Evidence of effectively adding value as a Global team member
• Evidence of working effectively remotely, independently and within a team

Responsibilities

• Support the technical and value aspects of the sales effort across territory which will include: impactful and compelling technical presentations, architecture design discussions, competitive displacement, proof-of-concept engagements, leading RFP/RFI responses, solution demonstrations and technical workshops with customers and partners
• Support the smooth transition of the sales opportunity into successful delivery by our Professional Services and/or Partner network
• Consistently research, network and ideate to become the regional “go to” resource for future solution opportunities, product roadmap development and thought leadership
• Present and evangelise Axon technical & business value propositions at industry events
• Develop in-depth technical knowledge of Axon and domain expertise within technology subject area
• Document customer feature requests and issues, providing feedback to Sales and Product Management
• Provide support to product Test and Evaluations / Proof-of-Concepts
• Execute customer site assessments targeting technology infrastructure assessments
• Transfer industry, technical and product knowledge to customers and colleagues
• Proactively plan to prevent pre- and post-sales issues to shorten time to revenue

Preferred Qualifications

• Knowledge and experience implementing and managing relational database solutions, in-particular Microsoft/Azure SQL, an advantage
• Practical knowledge of IoT technologies an advantage
• Accredited certification of Presales Methodology (Demo2Win!, Great Demo, Mastering Technical Sales, etc.) an advantage
• Experience supporting, selling or deploying digital evidence collection, management and sensors products an advantage
• Experience working with enterprise/commercial customers an advantage