Senior Sales Engineer

Summary

Join Red Canary as a Sales Engineer and help organizations improve their security posture. You will guide prospects through the customer journey, deliver custom presentations, and facilitate proof-of-concepts. This role requires strong technical skills, sales engineering experience, and the ability to build relationships. You will advocate for the customer, ensuring they are heard and understood. The position offers a competitive base salary plus commission, stock options, and a rich benefits program (details available in a separate document). All candidates must be located in the US Eastern Timezone.

Requirements

• 6+ years of sales engineering experience
• Technical sophistication
• Willingness to take on new challenges
• Relationship building
• Understanding of key sales activities
• Familiarity with fundamental cloud infrastructure concepts: virtual private clouds (VPS), compute, elasticity, and the storage, processing, and securing of data

Responsibilities

• Advocate for the customer and ensure they are always heard, understood and taken care of
• Create and deliver custom presentations that capture the problems, solutions, and overall progress throughout the proof-of-concept journey
• Facilitate interactive, informative, and tailored proof-of-concepts
• Demonstrate a firm understanding of primary security tenants including: confidentiality, integrity, availability, role-based access control, segmentation, etc
• Maintain a big picture view of the solution, understanding not only the technology but how the solution fits into the overall business problem that Red Canary is solving
• Willingly push back on customers when it is in their best interest; comfortable with difficult conversations
• Listen first and are adept at working across internal and external teams with competing priorities
• Focus on the needs of prospects and are genuinely excited about forging a path forward when none exists
• Be an absolute professional, comfortable working with day-to-day technical practitioners as well as those at C-Level

Preferred Qualifications

• Adept with Windows and Linux command-line and are comfortable with configuring systems, troubleshooting, and interacting with scripts or have experience with scripting languages like Python, PowerShell, Ruby, etc
• Practical knowledge of enterprise endpoint detection and response (EDR) solutions including the ability to administer and configure EDRs, understand metadata and its value in delivering visibility to organizations and are driven to proactively hunt through large endpoint datasets in order to find activity of interest