Senior Sales Operations Analyst

Summary

Join Amplitude's GTM Strategy & Operations team as a Senior Sales Operations Analyst and play a critical role in managing global forecasting and renewal operations. You will partner with the Strategic Enterprise business, supporting the global business and the Strategic Americas segment. This high-impact role requires strong analytical and communication skills, experience with B2B SaaS, and a structured approach to problem-solving. Responsibilities include managing the global sales forecast, maintaining forecasting models, driving cross-functional alignment, providing analytical support, and partnering with GTM leaders. The ideal candidate will have experience in Sales Operations, Revenue Strategy, or Business Analytics in a B2B SaaS environment, strong executive presence, and advanced Excel and data modeling skills.

Requirements

• Experience with innovative, high performing, and fast paced revenue organizations at a high-growth enterprise B2B SaaS company
• Strong executive presence and an ability to communicate effectively with your peers, senior field leadership, and executive team
• Strong business acumen and distinctive problem solving and analysis skills
• Ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience taking a structured approach to solving unique business problems
• Stakeholder management experience - with strong communication and influencing skills
• An enthusiastic “roll up your sleeves” mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment
• 3–5 years of experience in Sales Operations, Revenue Strategy, or Business Analytics in a B2B SaaS environment or equivalent in consulting
• Deep understanding of SaaS metrics and dynamics, including ARR, churn, retention, pipeline coverage, and customer lifecycle economics
• Advanced Excel and data modeling skills; hands-on experience with SQL or Python for data analysis and automation
• Familiarity with forecasting methodologies, pipeline management best practices, and CRM/reporting tools (Salesforce, Looker, Outreach, Clari, etc.)
• Excellent communication skills with the ability to influence cross-functional stakeholders and present to senior leadership
• Strong business acumen, intellectual curiosity, and a track record of driving structure and clarity in ambiguous environments
• Experience working across global teams and navigating matrixed organizational structures
• Self-starter mentality with a high degree of follow through; can own and take tasks through to completion
• BA or BS from an accredited university preferred

Responsibilities

• Manage the global sales forecast, consolidating weekly inputs from regional teams and surfacing trends and risks to executive leadership
• Maintain and evolve forecasting models (new business and renewals), improving efficiency and accuracy across segments and geographies
• Drive cross-functional alignment across Sales, Customer Success, and Finance on forecasting cadence, methodology, and definitions
• Provide ad hoc and recurring analytics support for global Sales Leadership, including cohort analysis, pipeline conversion metrics, and sales performance diagnostics
• Role may also help drive ongoing business processes such as renewal management
• Play a leading role in supporting the Strategic AMER region, supporting GTM execution and revenue growth
• Run and enhance the “run-the-business” cadence: forecast reviews, pipeline health assessments, and QBR support
• Partner with GTM leaders to identify strategic opportunities and risks across account planning, territory coverage, and deal velocity
• Develop models and frameworks that surface actionable insights and drive execution against regional and segment-level KPIs

Preferred Qualifications

• Prior experience supporting Strategic or Enterprise segments
• Experience with SaaS renewal workflows and lifecycle automation tools
• Background in Management Consulting, Finance, or Strategy a plus

Benefits

• Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
• Flexible time off, paid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program (ESPP)
• Unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan