Senior Sales Specialist

Summary

Join Twilio as a Senior Sales Specialist, Wholesale, and take ownership of revenue generation for key strategic accounts. You will define and execute growth strategies for partners, managing both supply and demand to maximize profitability. This role involves identifying and closing new business opportunities with telecom carriers, MVNOs, and aggregators. You will build long-term partnerships, negotiate contracts, and collaborate with internal teams to ensure successful onboarding and ongoing support. The position requires strong analytical and negotiation skills, along with experience in the international telecom industry. This remote role, based in Singapore, includes approximately 10% travel.

Requirements

• 8+ years in international telecom industry in a partner management role
• Highly analytical and strategic attitude with proven ability to analyze and compile large amounts of data to inform decision making
• Demonstrated ability to lead partnerships and exceed critical metrics
• A bias for action with the ability to test and iterate on new ideas quickly with the appropriate controls and data in place to measure success and change or double down on tactics when needed
• Comfortable working with highly technical, operational and other cross functional teams, while influencing their understanding, building supportive partnerships and driving expected outcome
• Strong individual self drive
• Strong negotiation skills

Responsibilities

• Identify, prospect, and close new wholesale business opportunities with telecom carriers, MVNOs (Mobile Virtual Network Operators), and aggregators
• Develop long-term partnerships with key wholesale partners and collaborate with them to enhance Twilio’s footprint in the global telecommunications market
• Lead negotiations on pricing, contract terms, and service agreements with wholesale customers, ensuring favorable terms for Twilio while maintaining strong, positive relationships
• Work closely with product, legal, finance, and operations teams to ensure seamless delivery of solutions, smooth contract execution, and efficient onboarding of new partners
• Provide regular sales forecasts and updates to leadership, track sales performance, and identify areas for improvement
• Ensure that wholesale customers are effectively onboarded, with continuous follow-up and support to ensure they achieve success with Twilio products and services

Preferred Qualifications

• Established relationship with key regional accounts
• Understanding of the SMS supplier ecosystem
• Domain expertise from a highly quant industry such as investment banking, security or commodity trading especially in non-standard segments
• Native and business fluency in Mandarin (speaking and writing) is desired to work with the Mandarin speaking customers

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program