Senior Sales Operations Specialist

Summary

Join Experian, a global leader in data services, as a Sales Operations Specialist! Collaborate with various teams to develop and refine sales training materials and processes for inbound and outbound BDRs. You will assist in creating sales cadences, managing lead routing, and updating sales collateral. Analyze BDR performance metrics to identify areas for improvement and contribute to enhancing productivity. This fully remote role requires 3+ years of experience in sales operations or a related field and proficiency in Salesforce. Experian offers a comprehensive benefits package including medical, dental, life insurance, paid time off, and more.

Requirements

• 3 years of experience in sales operations, operations management, data analyst, or related roles
• Familiarity of sales tools: Salesforce, Salesloft or Outreach, LinkedIn, Seismic or similar tools
• Experience in SalesForce required, including creating SalesForce reporting
• Experian working a large matrixed sales organization and working with multiple teams and functional partners
• Familiarity with sales processes; specifically prospect and business development

Responsibilities

• Collaborate with the Sales, Operations, Learning and Development and Marketing teams to develop sales training materials and processes tailored for outbound and inbound BDRs
• Work with marketing team to ensure marketing campaign process, lead routing and feedback loop for inbound and outbound targets
• Assist Outbound BDR team with creating cadences, pulling contacts and accounts for outbound outreach
• Update sales collateral, plans, and scripts that align with our value proposition and messaging using tools like Spekit and 6Sense
• Work with teams to gather feedback on the effectiveness of training materials and make necessary adjustments. Support the BDRs in their onboarding
• Analyze BDR performance metrics and identify areas for improvement; provide applicable insights to enhance productivity and success rates

Benefits

• Medical, life and dental insurance
• Asociacion Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program