Senior Sales Strategy and Operations Analyst

Summary

Join ClickHouse, a rapidly expanding company behind a high-performance database management system, as a Sales Operations Analyst. This critical role involves collaborating with sales and cross-functional teams to enhance sales performance and streamline processes in the cloud services market. You will be responsible for managing forecasts, supporting deal processes, building sales enablement, maintaining territories, and improving operational efficiency. The ideal candidate possesses 3+ years of experience in a SaaS sales operations role, strong SQL and Salesforce skills, and excellent communication abilities. This remote position offers a flexible work environment, healthcare contributions, stock options, generous time off, and a home office setup allowance.

Requirements

• 3+ years in a Sales Operations role in a SaaS technology company
• Strong SQL skills and knowledge with Salesforce data tables
• Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment
• Ability to execute and skillfully juggle multiple projects, stakeholders, and deadlines
• Systems thinking by accurately defining the problem and scope and applying creative solutions using process and technology
• Great communicator with the ability to understand complex concepts and speak to them concisely and effectively
• Knowledge and experience of go-to-market tools (e.g. Salesforce, LeanData, Groove, etc..)
• Knowledge of cloud and consumption based billing within SaaS technology

Responsibilities

• Partner with the go-to-market teams to develop meaningful reports, dashboards, and analysis using Salesforce, Excel, SQL, Superset, etc
• Partner with the sales team to manage the forecast and provide analysis on the forecast, pipeline, and sales outcomes
• Responsible for APJ deal support from quote to cash
• Support the creation of private offers on Cloud Service Provider platforms
• Provision ClickHouse Cloud credits in m3ter, issue credit refunds, and oversee trial extensions
• Build sales enablement and onboarding new APJ sales leaders
• Manage and maintain territories in Leandata, including the methodology, design, and assignment process
• Quickly solve process pain points in the moment, while helping develop long-term solutions
• Partner with the billing and finance teams to consolidate and automate manual processes
• Partner with data warehouse teams to maintain a unified data dictionary and reporting cadence plus QA cycle
• Build and maintain our documentation on go-to-market policies and processes to help enforce compliance and data quality
• Participate in the planning process and write compensation letters aligned to the quota plan and target

Preferred Qualifications

Start up experience

Benefits

• Flexible work environment - ClickHouse is a distributed company offering remote-first work to all employees
• Healthcare - Employer contributions towards your healthcare
• Equity in the company - Every new team member who joins our company receives stock options
• Time off - Flexible time off in the US, generous entitlement in all countries
• A $500 Home office setup if you’re a remote employee
• Employee-driven international mobility - we enable you to relocate internationally if you wish (within certain countries and timelines and subject to role requirements, time zones and work permit considerations)
• Cash compensation and a stock options grant