Senior Sales Systems Engineer Lead

Summary

Join Stellar Cyber, a rapidly expanding global cybersecurity leader, as a Sr. Sales Systems Engineer Lead in Malaysia. You will be the primary technical resource for sales calls, educating clients on our platform's features and functionality. This role involves creating compelling product demonstrations, providing pre-sales technical support, and managing the technology evaluation phase of the sales process. You will troubleshoot issues, install network traffic sensors, collaborate with support and product management, and report on case status and pre-sales activities. Remote work within Malaysia is considered, and the position requires extensive experience in technical sales and cybersecurity.

Requirements

• 7+ years of proven experience in a heavy customer focus position involving technical knowledge of a companies' products and services
• 7+years in technical/pre-sales support as a sales or systems engineer
• Strong understanding of the following technologies: TCPIP, Networking, Routing, Switching, LAN
• Extensive Cyber Security experience including Network Security, Firewall, IDS, Sandbox and Security detections
• Degree in a relevant field, like Computer Science, IT, Engineering

Responsibilities

• Create and deliver compelling demonstrations of Stellar Cyber products and solutions
• Understand and effectively present our security platform and solutions
• Providing pre-sales technical assistance and product education
• Actively driving and managing the technology evaluation stage of the sales process
• Taking ownership of customer issues reported and seeing problems through to resolution
• Diagnose and troubleshoot Stellar Cyber software and hardware and help our customers deploy the Starlight solution
• Install network traffic sensors in various environments; including the physical network, virtual networks, public and private cloud, servers
• Very close working relationship with TAC support and Product Management
• Respond to RFI's & RFP's
• Provide weekly report to management on the status of high priority cases and pre-sales activity
• 30-50% Travelling throughout all sales territories
• Ultimately, you will be a person our customers trust
• They will rely on you to provide timely and accurate technical sales support

Preferred Qualifications

• Having Linux, Windows administrator, SIEM technology, and Virtualization is a big plus
• Public/Private cloud. AWS, Azure and Google Cloud application installations and manage

Benefits

We are open to considering applicants that would work remote within Malaysia